Claudia Villarreal
Brownsville,TX
Summary
Trustworthy individual with established customer service skills. Eager to learn and always willing to pitch in and help. Looking to expand my career.
Overview
12
12
years of professional experience
Work History
Trucking Dispatcher and Accountant
GNV Transport
03.2021 - 08.2023
- Handled incoming calls and emails from customers regarding issues with deliveries.
- Checked that each scheduled route was appropriately covered by delivery drivers.
- Reviewed paperwork and contracts prior to dispatching crew members to support accuracy and clarify understanding of details.
- Handled day-to-day accounting processes to drive financial accuracy.
Internship as Bridged Agent, International Bridge
SAT (The Tax Administration Service In Mexico)
01.2012 - 08.2012
- Investigated facts and law of cases, using pertinent sources to determine causes of action and follow procedures.
- Informed people of policies and procedures.
- Compiled documentation, ensuring accuracy and detail for legal briefs when entering the country
- Handled and promptly resolved customer complaints to maintain professional relationships.
Education
BBA - International Commerce
Instituto Oriente De Estudios Superiores
Matamoros, Mexico05.2013
High School Diploma -
Preparatoria Juan Jose
Matamoros, Mexico05.2009
Skills
- Driver Communications
- Recordkeeping Requirements
- Tracking Tasks
- Customer Service Standards
Hobbies
Running
Gym
Timeline
Trucking Dispatcher and Accountant
GNV Transport
03.2021 - 08.2023
Internship as Bridged Agent, International Bridge
SAT (The Tax Administration Service In Mexico)
01.2012 - 08.2012
BBA - International Commerce
Instituto Oriente De Estudios Superiores
High School Diploma -
Preparatoria Juan Jose