Claudia B Morales
La Mesa,CA
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
9
9
years of professional experience
Work History
Food Service Clerk
San Diego Zoo
11.2023 - Current
- Enhanced customer satisfaction by providing efficient and friendly service at the food counter.
- Greeted customers at counter to fulfill requests and answer questions.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
- Made food according to standard recipes with requested changes for customer satisfaction.
- Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
- Sanitized dining ware and kitchen equipment according to health code standards.
- Learned other teammates' work tasks to train as backup.
- Provided excellent customer service, promptly addressing inquiries or concerns with a professional demeanor.
Ulta/ Target Beauty Sales Associate
Target
10.2022 - Current
- Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
- Listened to customer needs and desires to identify and recommend optimal products.
- Created inviting environment for customers by maintaining store organization and cleanliness.
- Built customer loyalty and retention by delivering excellent shopping experiences.
- Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
- Monitored customers for signs of security concerns and escalated issues to management.
- Maintained up-to-date knowledge of store sales, payment policies and security standards.
Transaction Coordinator
Homeland Realty
07.2017 - 03.2020
- Reviewed and executed confidential documents, contracts and disclosures.
- Followed-up escrow process, coordinated contingency removal of property inspection and maintained timely closing of escrow.
- Established positive flow of communication with agents, clients, attorneys and personnel involved in closing transactions.
- Worked closely with clients to facilitate appropriate loans, inspections, and credit reports.
- Prepared and presented contracts and other legal documents to clients.
- Coordinated appointments to show tenants and buyers prospective homes.
- Collaborated with mortgage companies to accurately determine loan and mortgage options for clients.
OBGYN Candy Striper
ECRMC
10.2015 - 01.2016
- Added food items, beverages, and utensils to trays and immediately delivered to correct rooms.
- Reported patient requests, concerns, and other observations to staff.
- Adhered to policies and procedures to promote hospital mission and vision.
- Complied with HIPAA standards to confidentially maintain patient medical information.
- Assessed patient room and care environment to optimize patient comfort by keeping areas free of clutter.
- Conducted inpatient comfort care rounds to promote patient satisfaction.
- Liaised between patients, families and hospital staff to relay information and coordinate care.
Education
Associate of Science - Veterinary Technology
San Diego Mesa College
San Diego, CA06.2026
Brightwood Real Estate Education - Real Estate
Kaplan University
07.2018
High School Diploma -
Southwest High School
06.2017
Skills
- Bilingual: English/ Spanish
- Guest Services
- Energy and Physical Stamina
- Merchandising and Display
- Excellent People Skills
- Time Management
- Cash Register Operation
- Team Management
- Computer Proficiency
- Active Learning
- Engaging with Diverse Customers
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Food Service Clerk
San Diego Zoo
11.2023 - Current
Ulta/ Target Beauty Sales Associate
Target
10.2022 - Current
Transaction Coordinator
Homeland Realty
07.2017 - 03.2020
OBGYN Candy Striper
ECRMC
10.2015 - 01.2016
Associate of Science - Veterinary Technology
San Diego Mesa College
Brightwood Real Estate Education - Real Estate
Kaplan University
High School Diploma -
Southwest High School
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