Summary
Overview
Work History
Education
Skills
Timeline
Generic

Claudia C. Hill

Dallas,TX

Summary

Versatile enablement professional with 8 years of project/program management experience; Demonstrates efficiency in increasing productivity and revenue while effectively managing global programs of all sizes. Successfully supports the coordination and deployment of 20+ programs quarterly, maintaining a 4.8 CSAT YTD.

Overview

8
8
years of professional experience

Work History

Training Project Specialist II

Salesforce
Dallas, TX
08.2022 - Current
  • Provides strategic leadership in implementing, coordinating, and evaluating learning and development programs to ensure Sales Enablement is equipped with tools to maximize customer success.
  • Executes 5+ coaching and mentoring sessions quarterly for account executives globally utilizing post enablement results, to drive uplift in pipegen and ACV.
  • Supports in-person and virtual production, providing external resources to enhance the learning experience and optimize enablement delivery.
  • Establish and nurture communities of practice for various profession levels of fostering collaboration, knowledge-sharing, and development through engagement initiatives.
  • Utilizes data driven results to provide insights and recommendations for continuous improvement, focusing on customer success through completion of enablement programs.

Project Coordinator II

Comcast Business
07.2016 - 08.2022
  • Worked on projects valued at $3mil+ while providing logistical support internally with PMO team and Network Engineering compliance team.
  • Responsible for onboarding, implementing software development training, SOPs, and budgeting cost control reporting.
  • Responsible for end-to-end project execution including scheduling, instructing, and coordinating internal and external resources while staying within prescribed budget parameters.
  • Managed workflows, exercising risk management meeting quality timeline goals and objectives assigned to appropriate teams.
  • Produced and maintained a streamlined process for the purchasing and delivery of the necessary materials needed to complete work over 1,000+ locations nationwide.

Education

Bachelor of Arts in Psychology -

Bowling Green State University

Skills

  • Business Operations Support
  • Learning & Development Focus
  • Coaching & Mentoring
  • Project Management
  • Program Implementation
  • Process Documentation
  • Community Building
  • Logistical Development
  • Cross-Functional Leadership
  • Data Collection & Analysis
  • Technology & AI Interest
  • Facilitation Skills
  • Creative Problem Solving
  • Budgeting & Cost Controls
  • Agile Methodology
  • Strategic Planning

Timeline

Training Project Specialist II

Salesforce
08.2022 - Current

Project Coordinator II

Comcast Business
07.2016 - 08.2022

Bachelor of Arts in Psychology -

Bowling Green State University
Claudia C. Hill