Claudia J De La Cruz
New York,Yonkers
Summary
Dynamic and dedicated professional with experience at Danewbeauty, excelling in customer service and recordkeeping. Known for outstanding communication and problem-solving skills, I effectively manage client interactions while maintaining confidentiality. Proven ability to multitask and adapt in fast-paced environments, ensuring exceptional service and client satisfaction.
Overview
6
6
years of professional experience
Work History
Secretary's Assistant
Jennifer Parra Day Care
03.2022 - 04.2024
- Managed filing system, entered data and completed other clerical tasks.
- Assisted coworkers and staff members with special tasks on daily basis.
- Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
- Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
Driver
Amazon Frex
03.2022 - 12.2023
- Followed all relevant traffic laws and safety regulations.
- Utilized GPS and other navigation tools to plan routes and stay on schedule.
- Achieved safe driving records by consistently following traffic rules and regulations.
- Delivered goods and products to customer on time and in excellent condition.
Client Service Representative
Danewbeauty
01.2019 - 04.2021
- Handled sensitive client information with discretion, ensuring confidentiality at all times.
- Delivered outstanding customer service by maintaining a professional demeanor during high-pressure situations.
- Managed incoming calls, providing prompt and accurate information to clients about products and services.
- Maintained accurate record-keeping with proactive attention to client information updates.
Cashier
Tienda New Fashion
04.2018 - 03.2019
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Education
GED -
Gestrudy De Jesus
Republica Dominicana06-2016
Skills
- Fast learner
- Microsoft office
- Bookkeeping
- Multitasking and time management
- Clear communication
- Recordkeeping
- Customer assistance
- Customer service
- Patience and empathy
- Time management skills
- Cash handling
- Work ethic and integrity
- Honest and dependable
- Teamwork and collaboration
- Problem-solving
Languages
Spanish
Native or Bilingual
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Secretary's Assistant
Jennifer Parra Day Care
03.2022 - 04.2024
Driver
Amazon Frex
03.2022 - 12.2023
Client Service Representative
Danewbeauty
01.2019 - 04.2021
Cashier
Tienda New Fashion
04.2018 - 03.2019
GED -
Gestrudy De Jesus
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