Zahiy Kaleem
Yonkers,New York
Summary
Goal-oriented individual versed in greeting high-volume of customers and recommending merchandise based on individual requirements. Skilled at creating displays to promote higher sales, completing cash register transactions and maintaining accurate records of all transactions.
Overview
8
8
years of professional experience
Work History
QA Engineer
Naturae LLC.
10.2023 - Current
- Analyzed test results, providing actionable insights for continuous improvement of products.
- Coordinated cross-functional teams to align on quality goals and project timelines.
- Advanced departmental knowledge-sharing by training new QA Engineers on company-specific testing methodologies and tools.
- Streamlined defect tracking process, significantly reducing time to resolution.
- Streamlined logistics processes to enhance inventory accuracy and reduce processing time.
- Tracked and managed transfer paperwork such as packing lists.
Test Engineer
Wipro Technologies Meta
11.2022 - 08.2023
- Maintained up-to-date documentation of all test plans, procedures, results, and defect tracking databases for future reference or audits.
- Tracked test reports and failures determined by root cause data trends.
- Optimized regression testing efforts through continuous improvement of test cases and methodologies.
- Reviewed, evaluated, and identified requirements for testability.
- Created comprehensive test plans, test scripts, and use cases to support testing objectives.
- Contributed to cross-functional teams, ensuring timely delivery of high-quality products.
QA Analyst
LingoCard
05.2022 - 07.2022
- Collaborated with cross-functional teams to ensure seamless integration of new features and bug fixes.
- Streamlined QA processes for better efficiency, implementing standardized test cases across multiple projects.
- Identified opportunities for automation, implementing script-based tests to minimize manual effort and increase accuracy.
- Supported timely project completion through efficient prioritization and execution of test tasks.
- Boosted customer satisfaction by ensuring high-quality user experiences through rigorous usability testing.
- Mitigated risk in software releases by consistently detecting critical defects during the testing phase.
Truck Loader
UPS
12.2021 - 03.2022
- Loaded and strapped shipments into place on trucks.
- Successfully loaded various types of cargo such as pallets, crates, drums, and containers while maintaining compliance with regulations regarding hazardous materials handling.
- Maintained a safe working environment by adhering to company safety protocols and conducting regular equipment inspections.
- Maintained clean and functional warehouse space throughout 8 hour shifts.
- Reviewed shipping orders for accurate fulfillment.
- Trained new hires on proper loading procedures, enhancing overall team performance and reducing errors.
- Assisted in the development of new loading strategies, leading to increased efficiency and reduced costs.
Cashier
McDonald's
03.2018 - 07.2021
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Restocked and organized merchandise in front lanes.
- Answered questions about store policies and addressed customer concerns.
Education
Certification - QA Engineering
Careerist
Los Angeles, CA2022
High School Diploma -
Lincoln High School
Yonkers, NY06.2018
Skills
- Time Management
- Teamwork and Collaboration
- Problem-solving skills
- Multi-tasking strength
- Reliable and punctual
- Goal-Oriented
- Relationship Building
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Urdu
Native or Bilingual
Punjabi
Native or Bilingual
Hindi
Professional Working
Timeline
QA Engineer
Naturae LLC.
10.2023 - Current
Test Engineer
Wipro Technologies Meta
11.2022 - 08.2023
QA Analyst
LingoCard
05.2022 - 07.2022
Truck Loader
UPS
12.2021 - 03.2022
Cashier
McDonald's
03.2018 - 07.2021
Certification - QA Engineering
Careerist
High School Diploma -
Lincoln High School