Claudia S. Pella
Wallingford,CT.
Summary
Detail-oriented Accounting Assistant with over 5 years of experience in the accounting field, specializing in account management, expense reports, and invoice reconciliation. Recognized for a strong work ethic and proactive approach, consistently delivering reliable and trustworthy performance. Skilled in streamlining processes to enhance efficiency and accuracy, contributing to the overall success of financial operations. Committed to upholding high standards of integrity and professionalism in all aspects of work.
Overview
23
23
years of professional experience
Work History
Accounting Clerk
Executive Auto Group
Wallingford, CT.
08.2020 - Current
- Maintained organized filing systems for accounting records, ensuring easy access to crucial financial information when needed.
- Maintained accounting records utilizing in-house and client systems.
- Input high volume of monthly invoices with consistent accuracy.
- Facilitated timely month-end closing activities by completing accurate journal entries and account adjustments.
- Managed accounts payable and receivables.
- Provided exceptional customer service when addressing client inquiries related to invoices, payments, or account balances.
- Collaborated with other accounting clerks to maintain a cohesive and supportive work environment, fostering knowledge sharing and continuous improvement efforts.
- Processed payments and documents such as invoices, journal vouchers, employee reimbursements, and statements.
- Handled day-to-day accounting processes to drive financial accuracy.
Front Desk Receptionist
Premier Subaru Branford
Branford, CT
11.2019 - 03.2020
- Welcomed patrons to front desk and engaged in friendly conversations while conducting check-in process.
- Received incoming calls and coordinated with staff to fulfill customer requests.
- Greeted visitors to provide information and direct to appropriate personnel.
- Answered multi-line phone system and managed calls by routing to proper extensions or taking messages.
- Completed basic bookkeeping and document filing.
- Signed for packages, recorded deliveries and distributed to personnel.
- Operated telephone switchboard to answer, screen and forward calls to appropriate personnel.
Automotive Receptionist
George Harte Infiniti
Wallingford, CT
06.2017 - 11.2019
- Manage the receptionist area, including visitors and responding to telephone and in-person request for information
- Made copies, sent faxes and handle incoming and outgoing correspondence
- Qualifications:
- Answering multiple-line phone system
- Demonstrated ability to act as the first point of contact for all visitors and customers
- Documented success in managing paperwork such as vouchers and bills, to complete sale and purchase transactions
- Proven ability to receive, sort and distribute daily mail, ensuring that the right recipients receive them
- Adept at assisting sales personnel in handling sales queries, concerning costs, and delivery timelines of approved cars, and other vehicles
- Deep familiarity with following procedures to assign sales representatives to customers, in a bid to ensure that appropriate services are provided.
Housekeeping
Ashlar
Wallingford, CT.
01.2005 - 05.2017
- Provide cleaning services to residents’ homes
- Answer phones and make work orders
- Take responsibility of lead housekeeper when needed
- Answer phone, check voice-mail and take messages
- Vacuumed floors and dusted furniture to maintain organized, professional appearance.
- Used cleaning chemicals following proper guidelines.
- Cleaned building floors by sweeping, mopping and scrubbing.
- Interacted pleasantly with clients and guests when performing daily duties.
- Maintained and organized cleaning supplies stock.
- Used appropriate personal protective equipment and supplies when handling hazardous waste or chemicals.
- Requested maintenance orders to fix non-working equipment and address room damage.
- Maintained well-stocked and well-organized service carts to support efficient and timely cleaning services.
- Communicated with maintenance team on damages to repair.
Food Service
Masonic Healthcare Center
Wallingford, CT.
01.2003 - 01.2005
- Set up and serve in the dementia floors and tray line
- Cashier in the cafeteria, perform customer service
- Followed food safety regulations pertaining to sanitation, food handling and storage.
- Cleaned and sanitized work areas, equipment, utensils, dishes and silverware.
- Performed variety of duties related to food service.
- Maintained professional demeanor during interactions with customers and co-workers.
- Followed staff performance and service standards to deliver consistent and positive customer experiences.
- Acquired new skills to support team and further accommodate customer needs.
- Followed recipes and customer requests to prepare meals.
- Complied with company service standards and adhered to inventory and cash control procedures.
- Wiped down tables and removed trash and dirty plates to provide clean, welcoming dining environment.
- Refilled condiments, napkins and server workstations.
Education
Reiki
McNally Master
Wallingford, CT11.2022
Medical Assistant -
Wallingford Adult Education
Wallingford, CT01.2006
Assistant Teacher for Preschool Children -
Hartford College for Women
Hartford, CT.01.1999
GED Diploma -
Hartford Adult Education
Hartford, CT.01.1998
Skills
- Computer knowledge including, but not limited to, Microsoft Word, Excel, PowerPoint and Outlook
- Administrative tasks including strong organizational skills
- Strong communication skills
- Problem analysis and problem solving
- Organizational skills and customer service orientation
- Adaptability and ability to work under pressure
- Initiator
- Team Collaboration
- Payment Processing
- Attention to Detail
- Relationship Building
- Accounts Payable
- Accounts Receivable
- Time Management
Languages
English
Full Professional
Spanish
Native/ Bilingual
Portuguese
Professional
Education and Training
other
Timeline
Accounting Clerk
Executive Auto Group
08.2020 - Current
Front Desk Receptionist
Premier Subaru Branford
11.2019 - 03.2020
Automotive Receptionist
George Harte Infiniti
06.2017 - 11.2019
Housekeeping
Ashlar
01.2005 - 05.2017
Food Service
Masonic Healthcare Center
01.2003 - 01.2005
Medical Assistant -
Wallingford Adult Education
Assistant Teacher for Preschool Children -
Hartford College for Women
GED Diploma -
Hartford Adult Education
Reiki
McNally Master