Summary
Overview
Work History
Education
Skills
Additional Information
Languages
Timeline
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Claudia V Reynoso

Palm Desert,CA

Summary

High-energy professional multitasks well to meet customer desires and business needs in high-volume environments. Motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth.

Overview

19
19
years of professional experience

Work History

Food Runner, Restaurant Busser, Bar Back

Guillermo's Restaurante
05.2020 - Current
  • Double-checked meals placed in the window against customer tickets for accuracy.
  • Memorized dining room floor plans and understood the seat number system.
  • Assisted servers to optimize guest dining experience.
  • Gained broad base knowledge in restaurant operations, both front-of-house, and back-of-house.
  • Observed tables to tend to guest needs and identify customer service opportunities.
  • Offered insight into menu items to answer customer questions.
  • Stocked refrigerating units with wines or bottled beer and replaced empty beer kegs.
  • Maintained detailed inventory of bar supplies and stocked work areas.

Hostess

The palms cafe
03.2019 - 05.2020
  • Answered phone inquiries to schedule and confirm reservations, record takeout orders, and respond to service questions.
  • Greeted guests and gathered information to seat groups or place them on the waitlist.
  • Responded appropriately to customer complaints, bringing major issues to the attention of the manager on duty.
  • Supported serving staff, food runners, and bussers to keep the dining room presentable and ready for guests.
  • Answered phones promptly to record and confirm reservations.
  • Answered telephone to provide dining information and take reservations.
  • Built positive relationships with other front-of-house and kitchen staff.

Farmer

Rancho San Jorgue
01.2005 - 10.2017
  • Maintained and repaired various farming equipment.
  • Enforced proper storage of crops, fertilizers and materials used in agricultural production.
  • Selected and purchased supplies and equipment such as seed, farm machinery, and livestock.
  • Improved overall farm efficiency with the adoption of modern agricultural technology and equipment.
  • Ensured timely planting and harvesting schedules for maximum productivity and minimal waste.
  • Managed daily operations of the stable, including feeding, cleaning stalls, and maintaining equipment in good condition.
  • Managed daily stable operations to maintain a clean, safe environment for both staff and horses.
  • Resolved behavioral issues in horses using positive reinforcement training techniques tailored to individual needs.
  • Worked with ranch hands to clean stables and riding areas.
  • Prepared horses for specific competitions or tasks.
  • Ensured safe handling of milk by following strict sanitation protocols during collection, storage, and transportation processes.
  • Improved cow milking efficiency by implementing proper milking techniques and maintaining clean equipment.

Education

College of The Desert
Palm Desert, CA
2024

High School Diploma -

Palm Desert High School
Palm Desert, CA
05.2020

Skills

  • Anticipating Customer Needs
  • Personable and Friendly
  • Customer Service
  • Effective Multitasking
  • Teamwork and Collaboration
  • Flexible and Adaptable
  • Cultivation
  • Farm Equipment Maintenance
  • Dairy operations
  • Cattle farming
  • Horseback Riding

Additional Information

REFERENCES

  • Evelyn Martinez
  • Rosario Pena
  • Elvia Pena

Languages

Spanish
Native or Bilingual

Timeline

Food Runner, Restaurant Busser, Bar Back

Guillermo's Restaurante
05.2020 - Current

Hostess

The palms cafe
03.2019 - 05.2020

Farmer

Rancho San Jorgue
01.2005 - 10.2017

College of The Desert

High School Diploma -

Palm Desert High School

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Claudia V Reynoso