Claudine Boettger
Aurora,IL
Summary
Highly-motivated with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Hardworking and reliable golf professional with the strong ability in golf management . Offering exceptional experience in customer service, computer skills and many aspects of the golf business. Highly organized, proactive and punctual with team-oriented mentality.
Overview
31
31
years of professional experience
1
1
Certification
Work History
Assistant Golf
Village of Oak Brook
Oak Brook, IL
03.2004 - Current
- Assisted with customer requests and answered questions to improve satisfaction.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
- Identified needs of customers promptly and efficiently.
- Scheduled and administered golf outings and leagues
- Assisted with golfer check-in, control, and manage play and tee sheet data capture and optimization
- Assisted with all opening and closing procedures
- Trained and supervised Golf Outside/Inside Operations Staff with the goal of ensuring the highest quality customer experience
- CDGA Handicapping Experience
- Accounts Payable clerk for golf operation and food and beverage
Assistant Golf
Pga National Resort & Spa
Palm Beach Gardens, FL
11.1992 - 03.2013
- Assist with golfer check-in, control, and manage play and tee sheet data capture and optimization
- Assist with all opening and closing procedures
- Assisted with merchandising in the golf shop
- Assisted with customer requests and answered questions to improve satisfaction.
- Identified needs of customers promptly and efficiently.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Displayed strong telephone etiquette, effectively handling difficult calls.
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
Education
Bachelor of Arts - Physical Education/Recreation
University of Illinois At Chicago
Chicago, IL05-1992
Skills
- Team Management
- Supervision and Leadership
- Team Building
- Recordkeeping
- Friendly, Positive Attitude
- Microsoft Office
- Computer Skills
- Multitasking
- Time Management
- Accounts Payable expertise
Certification
- PGA OF AMERICA PGA MEMBER Since 1997 in good standing
- 2022 PGA Quarter Century Member
- 1997 PGA PGM Titleist Scholarship
References
References available upon request.
Timeline
Assistant Golf
Village of Oak Brook
03.2004 - Current
Assistant Golf
Pga National Resort & Spa
11.1992 - 03.2013
Bachelor of Arts - Physical Education/Recreation
University of Illinois At Chicago
- PGA OF AMERICA PGA MEMBER Since 1997 in good standing
- 2022 PGA Quarter Century Member
- 1997 PGA PGM Titleist Scholarship
Similar Profiles
Ethan BecvarEthan Becvar
Swim Instructor at Oak Brook Park DistrictSwim Instructor at Oak Brook Park District
AMANDA VYHNANEKAMANDA VYHNANEK
Assistant Front Office Manager at Marriott Oak BrookAssistant Front Office Manager at Marriott Oak Brook
Tabassum MansuriTabassum Mansuri
Registered Nurse (RN) at Oak Brook Care – Rehabilitation & RecoveryRegistered Nurse (RN) at Oak Brook Care – Rehabilitation & Recovery