Claudio Guimas
Pawtucket,RI
Summary
A highly experienced and versatile business development professional with over a decade of expertise in sales, marketing, and customer service. Proven track record in driving growth, leading high-performing teams, and effectively utilizing CRM systems. Skilled in customer service, time management, and negotiation. Demonstrated ability to consistently exceed targets and meet performance goals.
Overview
12
12
years of professional experience
Work History
Business Development Director
Boch DCD Automotive
05.2019 - Current
- Developed, trained, and led the Internet Team, fostering strong growth and consistently high individual and team performance
- Effectively utilized the CRM-Customer Relations Management database to enhance operational efficiency
- Attended all department head meetings, reporting directly to the General Manager and Chief Financial Officer
Business Development Manager
Boch Toyota South
12.2024 - 05.2019
- Spearheaded the Business Development Department’s efforts to achieve daily, weekly, and monthly goals and objectives
- Consistently adhered to established processes, setting a daily appointment volume of3-10 and diligently following up with customer inquiries to maximize lead opportunities
- Participated in all dealership training meetings, product training, and launches
Key Holder
True Religion Brand Jeans
04.2013 - 08.2015
- Managed outstanding customer service in accordance with company standards, generating sales, merchandising, and safeguarding company assets
- Operated a computerized point-of-sale cash register and inventory management system, accurately entering sales information, processing payments, handling credit card transactions, making correct change, processing refunds, exchanges, and voids, and issuing gift certificates and credit slips
Education
Certificate In Computer Science - Computer Science
CCRI
Lincoln, RI06.2015
Skills
- Customer engagement
- Training and mentoring
- Relationship building and rapport
- Client engagement
Languages
Portuguese
Native or Bilingual
Timeline
Business Development Manager
Boch Toyota South
12.2024 - 05.2019
Business Development Director
Boch DCD Automotive
05.2019 - Current
Key Holder
True Religion Brand Jeans
04.2013 - 08.2015
Certificate In Computer Science - Computer Science
CCRI
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