Claudio Jeff
Hollywood,FL
Summary
Detail-oriented Assistant Manager offers more than extensive progressive record of accomplishment in leadership roles. Establishes clear guidelines and enforces consistent policies to keep staff satisfied and on-target to achieve important objectives. Excellent relationship-building, multitasking, and decision-making skills.
Overview
25
25
years of professional experience
Work History
Assistant Manager
Miller's Ale House
Hollywood, FL
02.2012 - Current
- Assisted in the development of operational strategies to ensure efficient and productive operations.
- Provided guidance and support to junior staff members on daily tasks, projects, and objectives.
- Conducted regular performance reviews for employees to identify areas of improvement.
- Coordinated with other departments to ensure smooth flow of operations.
- Managed customer service inquiries and complaints in a timely manner.
- Collaborated with management on developing strategic plans for achieving business goals.
- Facilitated interdepartmental communication by attending meetings or providing updates.
- Reviewed employee performance and provided ongoing feedback and coaching to drive performance improvement.
Assistant Manager
T.G.I. FRIDAY'S - Bar & Restaurant
New York, NY
01.2000 - 10.2011
- Assisted in the development of operational strategies to ensure efficient and productive operations.
- Provided guidance and support to junior staff members on daily tasks, projects, and objectives.
- Conducted regular performance reviews for employees to identify areas of improvement.
- Managed customer service inquiries and complaints in a timely manner.
- Ensured compliance with safety regulations and company policies.
Education
Associate of Arts - Mass Communications
Universidad Regiomontana
Monterrey, Mexico03-1993
Skills
- Product and service knowledge
- Employee Scheduling
- Task Delegation
- Employee Performance Evaluations
- Recruiting and interviewing
- Cost Reduction
Languages
Spanish
Professional
Timeline
Assistant Manager
Miller's Ale House
02.2012 - Current
Assistant Manager
T.G.I. FRIDAY'S - Bar & Restaurant
01.2000 - 10.2011
Associate of Arts - Mass Communications
Universidad Regiomontana
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