Claudius Onesimus Williams
Austell,GA
Summary
Seasoned Banking Officer with 14 years of comprehensive experience monitoring operations for correct accounting procedures and overseeing product sales activities. Commended for establishing and maintaining relationships with customers to achieve branch performance goals. Expertise in examining existing accounts for financials and implementing sales activities to meet branch objectives.
Overview
23
23
years of professional experience
Work History
Cashier Assistant
Jah's Tropical Market
Austell, GA
11.2023 - Current
- Checked out customers quickly but accurately ensuring all items are scanned properly.
- Provided accurate cash register operations, including accepting payments and providing change.
- Issued receipts, refunds, credits or change due to customers.
- Maintained cleanliness of checkout areas and completed other general cleaning duties as assigned.
- Issued receipts, change and refunds to customers to promote smooth operations.
- Organized shelves and displays to maintain an orderly appearance of the store.
- Resolved customer complaints regarding sales and service.
Banking Officer
Sierra Leone Commercial Bank Ltd
08.2009 - 09.2023
- Identified opportunities for process improvement, implementing changes that led to increased productivity and cost savings.
- Set risk management policies to mitigate bank losses.
- Designed and maintained financial models to identify and measure risks.
- Met with clients to generate new business and negotiate contracts.
- Created and managed financial models to evaluate corporate investments and acquisitions.
- Post transactions to member accounts accurately and maintain member records/confidentiality.
- Identify members, validate and cash checks.
- Cash handling- deposits and withdrawals. Verify for counterfeit currency.
- Record all transactions promptly, accurately and in compliance with banking standards.
- Assist with opening and closing the branch, by following the banking procedures.
Store Team Member /Production Assembler
Sky Construction And Engineering
02.2001 - 06.2009
- Resolved customer complaints professionally, demonstrating empathy and commitment to excellent service.
- Increased customer satisfaction by providing exceptional service and promptly addressing concerns.
- Listened to customer needs and desires to identify and recommend optimal products.
- Maintained general knowledge of departments to help customers quickly locate products and merchandise.
- Followed planogram to move products from delivery truck to sales floor and stock shelves accurately.
- Worked to meet or exceed special targets for credit card applications, special donations and specific product promotions.
- Assist in the production of fabricated aluminium windows and doors, a process which basically involves design and measurements, extrusion, cutting and assembly, surface treatment, glazing, hardware installation, quality control and lastly transportation and installation.
Education
Diploma - Diploma in Accounting
Institute of Public Administration And Management
03.2001
GED -
Prince of Wales Secondary School
Freetown, Sierra Leone06.1998
Skills
- Business Intelligence Gathering
- Vault Operations
- Bank Reconciliation
- Strategic Planning
- Cash Handling
- Explain and Promote products and service to members
- Resolve issues and problems with member accounts
Timeline
Cashier Assistant
Jah's Tropical Market
11.2023 - Current
Banking Officer
Sierra Leone Commercial Bank Ltd
08.2009 - 09.2023
Store Team Member /Production Assembler
Sky Construction And Engineering
02.2001 - 06.2009
Diploma - Diploma in Accounting
Institute of Public Administration And Management
GED -
Prince of Wales Secondary School
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