Summary
Overview
Work History
Education
Skills
Timeline
Generic

Clauvis Norelia

Palm Bay,FL

Summary

Certified in machine operations, including forklifts, pacers, balymores, order pickers, and pallet jacks. I bring extensive expertise in handling various types of equipment. As a proven leader in operations and freight management, particularly at Home Depot, I spearheaded workflow enhancements and compliance initiatives that significantly boosted team productivity. My skills in equipment operation and vendor coordination have enabled me to optimize shipment processing and reduce freight damage. With a keen ability to drive results and improve efficiency, I have consistently demonstrated my capacity to enhance operational performance and ensure seamless logistics management.

Overview

6
6
years of professional experience

Work History

Security Sales Manager

Vivint
01.2025 - 07.2025
  • Handled customer relations issues, enabling quick resolution, and client satisfaction.
  • Increased sales revenue by developing and implementing effective sales strategies.
  • Built long-lasting client relationships through excellent customer service and consistent followups.
  • Led a successful sales team by providing motivational coaching and performance-based incentives.
  • Organized regular sales meetings to review progress, share best practices, and set achievable targets for continued success.
  • Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
  • Managed key accounts with strategic planning and relationship building, resulting in increased customer loyalty and repeat business.
  • Consistently met or exceeded quarterly sales targets through diligent effort and persistence in closing deals.
  • Negotiated contracts with vendors and suppliers, ensuring the best pricing and terms for company profitability.

Freight Associate

Home Depot
02.2022 - 04.2024
  • Efficient and licensed in operating various machinery including forklifts, pacers, balymores, order pickers, and pallet jacks.
  • Contributed to cost reduction efforts by identifying opportunities for process improvements and resource optimization.
  • Assisted in loading and unloading merchandise from delivery trucks while maintaining safety protocols to avoid workplace accidents.
  • Reduced freight damage incidents with thorough inspections and proper handling techniques.
  • Inspected incoming and outgoing shipments to identify discrepancies with records.
  • Moved shipment materials to and from designated areas using lift and hand trucks.
  • Blocked and braced freight to prevent shifting and product damage during transport.

Operations Team Leader

GNC. Inc
04.2021 - 10.2023
  • Managed daily operations, ensuring smooth workflow and timely completion of tasks.
  • Proactively identified potential risks or obstacles, developing contingency plans to minimize disruptions to operations.
  • Improved team efficiency and productivity by restructuring workflow and managing assignments.
  • Helped set and manage objectives for quality, productivity and compliance.
  • Streamlined workflows for increased efficiency by identifying redundancies and implementing lean principles where appropriate.
  • Assisted with improving revenue and customer numbers by overseeing implementation of diverse sales and service initiatives.
  • Kept team activities in compliance with safety, regulatory and environmental guidelines.

Food Service Manager

Wendy’s
06.2019 - 09.2022
  • Trained and supervised new staff to enhance customer service skills and comply with food safety standards.
  • Tracked food production levels, meal counts, and supply costs.
  • Maintained effective supply levels by monitoring and reordering food stock and dry goods.
  • Controlled labor hours and inventory costs through hands-on management and proactive changes.
  • Cultivated an inclusive atmosphere that fostered collaboration between diverse team members within the kitchen space.
  • Oversaw training of more than Number team members.
  • Maintained compliance with company policies and procedures for food safety, sanitation, and quality.

Education

Associate of Arts - Business Communications

Eastern Florida State College
Cocoa, FL
05.2025

Skills

  • Truck loading
  • Distribution Support
  • Transportation Regulations
  • Packing Orders
  • Equipment Operation
  • Vendor coordination
  • Stock management
  • Shipment Processing
  • Computer tracking

Timeline

Security Sales Manager

Vivint
01.2025 - 07.2025

Freight Associate

Home Depot
02.2022 - 04.2024

Operations Team Leader

GNC. Inc
04.2021 - 10.2023

Food Service Manager

Wendy’s
06.2019 - 09.2022

Associate of Arts - Business Communications

Eastern Florida State College

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