Clay Carson
Jacksonville,FL
Summary
Adept at ensuring timely and accurate deliveries, I significantly enhanced customer satisfaction at Larry Hickman/Pianos Transport Services. My strong problem-solving abilities and efficient loading skills, coupled with a commitment to safety and reliable performance, have led to a notable increase in repeat business. Skilled in both detail-oriented tasks and maintaining professional relationships, I excel in fast-paced environments.
Overview
10
10
years of professional experience
Work History
Home Delivery Team
Donovan Caulley
12.2022 - 10.2024
- Conducted routine vehicle maintenance checks, preventing unforeseen breakdowns or delays in service.
- Handled cash payments for deliveries accurately, maintaining proper accounting records for each transaction.
- Developed strong relationships with customers through courteous and professional communication during deliveries.
- Increased repeat business from satisfied customers due to consistently reliable performance in delivering orders as promised.
Piano Delivery
Larry Hickman/ Pianos Transport Services
08.2018 - 04.2022
- Enhanced customer satisfaction with timely and accurate deliveries, maintaining a professional demeanor during interactions.
- Demonstrated strong problem-solving skills when faced with unexpected challenges such as road closures or inclement weather.
- Maintained clean delivery vehicle and notified management of maintenance concerns and issues.
- Increased on-time delivery rates through effective communication with dispatchers and proactive route adjustments.
Assisted Living Caregiver
Raj Sood
02.2015 - 09.2018
- Assisted clients with personal hygiene, promoting dignity and maintaining a clean environment for their comfort.
- Maintained detailed documentation on resident interactions, incidents, and progress towards care plan goals for thorough record-keeping purposes.
- Collaborated with interdisciplinary team members to optimize overall patient care and support.
- Encouraged physical stimulation through interactive games and activities designed specifically for the handicapped.
Education
Associate of Arts - Computer Science
Florida State College
Jacksonville, FL06-2027
Skills
- Efficient loading
- Safety awareness
- Safe driving
- Time management skills
- Organized
- Detail orientated
- Dependable and reliable
- Multitasking and organization
- Delivery scheduling
Timeline
Home Delivery Team
Donovan Caulley
12.2022 - 10.2024
Piano Delivery
Larry Hickman/ Pianos Transport Services
08.2018 - 04.2022
Assisted Living Caregiver
Raj Sood
02.2015 - 09.2018
Associate of Arts - Computer Science
Florida State College
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