Clay Dyer
Las Vegas,NV
Summary
Accomplished Project Manager and Service Technician with a proven track record at Southland Industries, specializing in HVAC and electrical systems. Expert in customer relationship management and diagnostics expertise, I significantly enhanced client satisfaction and safety measures. Skilled in leading teams to exceed project goals through meticulous attention to detail and exceptional mechanical aptitude.
Diligent Project Manager with background in managing complex projects across various industries. Known for successfully leading cross-functional teams to deliver projects on time and within scope. Demonstrated ability to manage project lifecycles and implement process improvements.
Overview
18
18
years of professional experience
Work History
Service Technician, Project Manager
Southland Industries
04.2013 - Current
- Explained diagnostic findings to customers and outlined repair or service options.
- Installed new equipment and explained operation and routine maintenance protocols to customers.
- Adhered to safety protocols and policies to reduce workplace hazards.
- Effectively communicated technical information to non-technical clients, ensuring proper understanding and utilization of equipment features.
- Successfully managed multiple projects simultaneously by prioritizing tasks according to urgency, resource availability, and alignment with organizational goals.
- Planned, designed, and scheduled phases for large projects.
- Developed strong relationships with stakeholders through regular communication updates, fostering trust and confidence in the team''s ability to deliver results.
Electrician, Foreman, Project Manager
Solid State Electric
10.2006 - 03.2013
- Reduced project completion time by efficiently delegating tasks to team members and closely monitoring progress.
- Conducted regular evaluations of employee performance, providing constructive feedback for continuous improvement.
- Increased client satisfaction by consistently meeting deadlines and maintaining open lines of communication throughout the project.
- Displayed excellent people skills and managed, motivated and disciplined team members as necessary.
- Enhanced safety measures by implementing updated electrical codes and regulations in all projects.
Education
No Degree - Fire Science And EMS
College of Southern Nevada
Las VegasSkills
- Installation and repair
- Attention to detail
- Preventive Maintenance
- Customer service
- Mechanical aptitude
- Quality assurance
- Diagnostics expertise
- Customer relationship management
- Electrical systems
- HVAC systems
- Document management
Timeline
Service Technician, Project Manager
Southland Industries
04.2013 - Current
Electrician, Foreman, Project Manager
Solid State Electric
10.2006 - 03.2013
No Degree - Fire Science And EMS
College of Southern Nevada
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