Thomas Hunt

Overnight Manager

Walmart

02.2011 - 04.2024

Maintained a clean and organized store environment by implementing strict cleaning schedules and protocols for the overnight team.
Collaborated with daytime management to ensure seamless transition between shifts, maintaining consistency in daily operations.
Reduced employee turnover through effective communication, training, and mentorship of staff members.
Improved customer satisfaction by addressing concerns promptly, providing exceptional service during overnight hours.
Enhanced team productivity by effectively delegating tasks and setting priorities for the overnight crew.
Fostered a positive work atmosphere by recognizing hard work among team members, promoting collaboration and camaraderie within the team.
Scheduled staff, planned budget and revised schedule to meet business needs and minimize cost.
Contributed to the reduction of shrinkage levels by enforcing loss prevention policies and conducting regular security checks throughout the night shift.
Optimized resource allocation for various tasks such as stocking shelves, cashiering duties, cleaning duties using data analysis insights from previous shifts'' performances.
Managed employee scheduling to maximize efficiency while adhering to labor budget constraints during overnight hours.
Assisted in achieving sales targets through proactive inventory management and merchandising strategies.
Prepared, planned and implemented training programs to support ongoing staff development.
Boosted employee morale through recognition programs tailored specifically for the unique challenges faced during overnight shifts.
Facilitated smooth shift handovers by preparing detailed reports on nightly activities, progress updates, and relevant issues for daytime managers.
Managed 40 employees in delivering smooth, productive night shift operations. Along with overseeing first and second shift while there.
Trained and mentored new and existing staff to achieve best practices.
Evaluated employee performance and conveyed constructive feedback to improve skills.
Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
Set aggressive targets for employees to drive company success and strengthen motivation.
Leveraged data and analytics to make informed decisions and drive business improvements.