Melvin Molina
Beaufort,SC
Summary
Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Overview
7
7
years of professional experience
Work History
Overnight Manager
Walmart
Beaufort, SC
07.2025 - 01.2026
- Supervised overnight operations to ensure smooth workflow and adherence to company policies.
- Managed staff schedules, optimizing labor resources to maintain operational efficiency.
- Conducted inventory audits and ensured stock levels met store demands.
- Trained and mentored new team members on safety protocols and operational procedures.
- Enforced safety standards, maintaining a secure environment for employees and customers.
- Maintained a clean and organized store environment by implementing strict cleaning schedules and protocols for the overnight team.
- Collaborated with daytime management to ensure seamless transition between shifts, maintaining consistency in daily operations.
- Enhanced team productivity by effectively delegating tasks and setting priorities for the overnight crew.
- Oversaw and participated in night crew activities to maximize sales, earnings and customer satisfaction.
- Offered administrative oversight by maintaining routine records and performing variety of clerical work activities related to operations.
- Managed employee scheduling to maximize efficiency while adhering to labor budget constraints during overnight hours.
- Mitigated operational risks during overnight hours by developing contingency plans for emergency situations or unexpected occurrences.
- Boosted employee morale through recognition programs tailored specifically for the unique challenges faced during overnight shifts.
- Implemented cross-training programs for staff members, enhancing the team''s adaptability and versatility in handling various tasks throughout the night shift.
- Created nightly shift task lists to assign duties to each employee.
- Assessed and adjusted staffing levels to meet operational demands.
- Secured building for closing by completing run-through of sales floor, turning off electronic systems and turning on alarms.
- Restocked inventory on shelves by unpacking backroom boxes and filling empty space on shelves with appropriate items.
- Guided and motivated night team by establishing and communicating responsibilities and duties to each team member.
- Built constructive working relationships to aid staff loyalty, motivation and productivity.
- Evaluated employee performance and conveyed constructive feedback to improve skills.
Asset Protection Investigator
Walmart
Beaufort, SC
04.2024 - 07.2025
- Conducted thorough investigations to identify and address theft incidents and inventory discrepancies.
- Collaborated with law enforcement to facilitate criminal prosecution of shoplifting cases.
- Developed and implemented loss prevention strategies, enhancing store security measures.
- Trained team members on asset protection protocols and emergency response procedures.
- Analyzed surveillance footage for suspicious activities, providing actionable insights for management.
- Led audits of merchandise control systems, ensuring compliance with company policies and procedures.
- Facilitated communication between departments to foster a proactive approach to loss prevention initiatives.
- Patrolled store and staffed designated posts for visible security presence to customers and associates.
- Developed comprehensive case reports detailing investigation findings, which facilitated swift action by senior management.
- Conducted regular audits of inventory control systems to identify discrepancies and initiate appropriate corrective actions.
- Identified, reported and resolved safety issues, inventory shortages, cash handling concerns and theft.
- Resolved conflicts between employees or customers related to suspected thefts or other fraudulent activities professionally and diplomatically.
- Conducted regular reviews of CCTV footage to monitor employee behavior for adherence to company policies concerning cash handling, merchandise handling, and theft prevention protocols.
- Minimized loss for the company through timely resolution of cases involving theft, fraud, and policy violations.
- Provided ongoing training for store associates on asset protection best practices, resulting in improved awareness and vigilance among staff members.
- Utilized advanced analytical skills to identify patterns in suspicious activity, leading to more effective interventions against potential threats.
- Collaborated with law enforcement agencies to assist in criminal investigations and ensure successful prosecution of offenders.
- Improved asset protection efforts by conducting thorough internal and external investigations.
- Assisted fellow investigators in complex cases when needed, sharing expertise on specific tactics or technologies used in asset protection work.
- Reduced shrinkage rates by identifying areas of vulnerability within the organization and implementing targeted loss prevention strategies.
- Established strong working relationships with local law enforcement personnel, ensuring smooth cooperation during joint investigations or information-sharing initiatives.
- Analyzed POS data to support employee compliance with procedures and investigate suspicious activity.
Stocking Associate
Walmart
Swansboro, NC
06.2023 - 04.2024
- Organized stock inventory to ensure optimal product availability and efficient replenishment.
- Collaborated with team members to maintain cleanliness and safety standards in stock areas.
- Utilized handheld devices for tracking inventory levels and processing shipments accurately.
- Trained new associates on stocking procedures and best practices for merchandise handling.
- Enhanced store organization by accurately stocking shelves and maintaining inventory control.
- Performed inventory control, such as counting, and stocking merchandise.
- Demonstrated adaptability by effectively handling various tasks, including receiving shipments, organizing backroom storage, and updating pricing information.
- Managed time effectively during high-pressure situations such as peak shopping hours or holidays to maintain consistent service levels across all departments of the store.
- Placed products in correct storage locations to keep stock areas organized and inventory counts accurate.
- Answered customer questions and provided detailed product information.
- Improved customer satisfaction by assisting shoppers in locating desired products quickly.
Administrator
United States Marine Corps
Marine Corps Base Camp Lejeune, NC
06.2019 - 05.2023
- Answered telephones to take messages or redirect calls to appropriate colleagues.
- Followed up with customer accounts to resolve unpaid or past due accounts.
- Improved office organization by developing filing system and customer database protocols.
- Identified areas for improvement, narrowing focus for decision-makers in making necessary changes.
- Worked closely with human resources to support employee management and organizational planning.
- Implemented strategies to take advantage of new opportunities.
- Oversaw quality control to identify inconsistencies and malfunctions.
- Audited company's legal documents to verify compliant policies and procedures.
Education
High School Diploma -
Southern Lee High School
Sanford, NC06-2019
Skills
- Network Administration
- Expense Monitoring
- Work Planning and Prioritization
- Multiple Priorities Management
- Verbal and Written Communication
- Information Confidentiality
- Attention to Detail
- Project Management
- Recordkeeping and File Management
- Team Building and Leadership
- Honest and Ethical
- Goal Setting
- Continuous Improvement
- Reporting and Documentation
- Problem-Solving
- Personable and Approachable
- Decision Making
- Relationship Development
- Motivational skills
- Employee relations
- Policy enforcement
- Sales strategies
- Strong leadership
- Customer service
- Conflict resolution
- Time management expertise
- Complaint handling
- Security awareness
- Reception oversight
- Delegation proficiency
- Teamwork
- Teamwork and collaboration
- Problem-solving
- Time management
- Attention to detail
- Multitasking
- Reliability
- Computer skills
- Organizational skills
- Verbal and written communication
- Adaptability and flexibility
- Decision-making
- Problem resolution
Languages
English
Native or Bilingual
Spanish
Professional Working
Timeline
Overnight Manager
Walmart
07.2025 - 01.2026
Asset Protection Investigator
Walmart
04.2024 - 07.2025
Stocking Associate
Walmart
06.2023 - 04.2024
Administrator
United States Marine Corps
06.2019 - 05.2023
High School Diploma -
Southern Lee High School
Navy and Marine Corps Achievement Medal
Professional achievement in the superior performance of his duties while serving as the Legal Non-commissioned officer-in-charge and Administrative Clerk, 26th Marine Expeditionary Unit (MEU). Expertly handled all facets of the unit's legal program, managed the promotions section, aided the join of more than 250 Marines and Sailors from over 40 different units in support of Operation Allies Welcome. Oversaw the review, process and distribution of over 180 awards for Marines and Sailors dispersed across Marine Corps Installations on the East Coast. Assisted in processing over 400 Defense Travel System (DTS) authorizations and vouchers valued at over $1.2 million dollars in support of the 26th MEU Command Element. A critical component in the join of all personnel in support of exercises Cold Response-21, Joint Viking-21, and Caribbean Urban Warrior-21, all conducted within a 4 month time-span.