Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Clay Jardine

Georgetown,MD

Summary

Hardworking and passionate individual offering two years of experience in passenger/customer service, wheelchair and baggage handling. Always willing to learn and maintain a personable demeanor even under stressful circumstances. Willing to work as a team player and always willing to learn and grow within the organization always willing to go beyond the call of duty.

Overview

11
11
years of professional experience
1
1
Certification

Work History

Wheelchair attendant

New Timehri Handling Service Inc
03.2017 - Current
  • Trained and certified by Copa Airlines, Surinam Airways and JetBlue for wheel chair handling
  • Trained in customer service.

Crew member

New Timehri Handling Services Inc
10.2013 - Current
  • Identified unsafe or unhealthy workplace conditions or hazards to enforce safe work practices and procedures
  • Solicited customer feedback to identify and improve on areas of weakness
  • Maintained compliance with company policies, objectives, and communication goals
  • Maintaining thorough knowledge of policies and procedures to meet JetBlue requirements
  • Providing effective customer service with due regard to safety and security
  • Examining passenger's documents, tickets and baggage discrepancy when necessary
  • Leading by example.

Education

High School Diploma -

Caribbean Examination Council-Friendship Secondary 2015-2020
07.2009

Skills

  • Team coordination
  • Safety standards and protocols
  • Baggage handling requirements
  • Problem-Solving
  • Written Communication
  • Personalized Customer Service
  • Teamwork and Collaboration
  • Dependable and Responsible
  • Ability to resolve issues
  • Team player
  • Verbal communication
  • Effective listening

Certification

  • Airside and Ramp safety awareness
  • Customer Service
  • Dangerous goods awareness
  • Watchlist handling
  • Model security program
  • Human Factors
  • IPort DCS
  • Ground Personnel Aviation Security Awareness
  • Airport operations
  • Fueling procedures
  • Sabre Interact
  • Emergency Response
  • Airport policies and procedures
  • Certificate of Completion Initial Airport Operations Training(JetBlue)

Timeline

Wheelchair attendant

New Timehri Handling Service Inc
03.2017 - Current

Crew member

New Timehri Handling Services Inc
10.2013 - Current

High School Diploma -

Caribbean Examination Council-Friendship Secondary 2015-2020
Clay Jardine