Clay Matthews
Smyrna,DE
Summary
Results-driven JIRA Administrator with a proven track record of successfully implementing and maintaining JIRA instances for both small and large-scale projects. Strong analytical and problem-solving skills, coupled with excellent communication and collaboration abilities. Proficient in creating custom workflows, dashboards, and reports to enhance project visibility and productivity. Committed to staying up-to-date with JIRA best practices and industry trends.
Overview
2
2
years of professional experience
Work History
Jira Administrator
Smiles Dental Clinic
09.2021 - Current
- Conducted regular health checks and performance tuning of JIRA instances to ensure optimal system performance and user experience.
- Administered user management, access control, and permission schemes to ensure data security and compliance with organizational policies.
- Collaborated with stakeholders to gather requirements and configure custom workflows, issue types, and screen schemes to streamline project processes.
- Developed and maintained comprehensive documentation of JIRA configurations, processes, and best practices for internal knowledge sharing.
- Proficient in creating boards and dashboards for good reporting practices.
Education
Associate of Science - Business Administration
Delaware Technical And Community College
Newark, DE05.2025
Skills
- JIRA Administrator
- Confluence Administrator
- Project Analytics & Reporting
- Workflow Design
- Issue & Project Tracking
- Excellent Verbal & Communication Skills
Timeline
Jira Administrator
Smiles Dental Clinic
09.2021 - Current
Associate of Science - Business Administration
Delaware Technical And Community College
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