Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Clay Spencer

Knoxville

Summary

Detail oriented IT candidate with a background in customer service and technical troubleshooting. Pursuing CompTIA A+ certification and completing an Associate's degree. Offers strong communication and problem solving skills, with a focus on providing effective technical support. Eager to contribute to an entry level IT or Helpdesk Support role while advancing technical expertise.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Dairy Stocker

Food City
Knoxville, TN
03.2021 - 05.2022

-Stocked dairy products to ensure availability and freshness for customers.

-Collaborated with team members to improve stocking efficiency and reduce product waste=

-Monitored inventory levels and organized product displays for optimal visibility.

-Assisted in maintaining cleanliness and organization of dairy section to enhance shopping experience.

-Aided in loss prevention efforts through vigilant observation of potential shoplifting incidents in the dairy aisle.

-Ensured proper temperature control within the dairy area, preserving product quality and minimizing waste due to spoilage.

Host

Texas Roadhouse Restaurant
Knoxville, TN
11.2025 - Current

-Greeted and seated guests promptly, ensuring positive first impressions.

-Managed waitlists efficiently, optimizing seating arrangements during peak hours.

-Handled high pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.

-Answered customer questions about hours, seating, and menu information.

-Demonstrated reliability and punctuality

Electronic Sales Associate

Walmart
Knoxville, TN
05.2022 - 08.2024

-Provided support to customers regarding computer usage.ters, printers, networking devices, televisions, and mobile devices.

-Diagnosed basic hardware and software issues

-Recommended technology solutions based on customer needs

-Configured new consumer devices and accessories.

-Maintained inventory accuracy

-Maintained knowledge of current promotions, sales, and inventory levels for effective selling.

-Increased customer satisfaction by providing knowledgeable assistance and personalized recommendations for electronics purchases.

Teaching Assistant

Pellissippi State Community College
Knoxville, TN
09.2025 - Current

-Guided students in understanding course materials. with philosophy and ethics coursework.

-Assisted professors in preparing course materials and managing classroom logistics.

-Developed instructional resources to enhance learning experiences for diverse student populations.

-Worked closely with faculty to support classroom operations.

-Collaborated with faculty on curriculum development, integrating innovative teaching practices.

Education

Associate of Arts - Philosophy

Pellissippi State Community College
Knoxville, TN
12-2026

Skills

  • Troubleshooting
  • Networking Fundamentals
  • Attention to detail
  • Inventory Management
  • Customer Service
  • Product Merchandising
  • Inventory management
  • Stock Rotation
  • Visual Merchandising
  • Team Collaboration
  • Product Knowledge
  • Microsoft Office

Certification

  • CompTIA A+ In Progess (Expected by October 2026)

Timeline

Host

Texas Roadhouse Restaurant
11.2025 - Current

Teaching Assistant

Pellissippi State Community College
09.2025 - Current

Electronic Sales Associate

Walmart
05.2022 - 08.2024

Dairy Stocker

Food City
03.2021 - 05.2022

Associate of Arts - Philosophy

Pellissippi State Community College
Clay Spencer