Clay Tracy
Satellite Beach,FL
Summary
Versatile Operations Supervisor successful at taking on routine and complex business challenges with resourceful and creative approach. Recognized as driven, dedicated and hardworking leader with history of streamlining operations and increasing results.
Overview
26
26
years of professional experience
Work History
Operations Team Leader
Carbon Group LLC
Sheridan , WY
2020.12 - Current
- Established and maintained balanced and accurate e-commerce budget to execute on initiatives with proper funding and enrich customer experience.
- Optimized e-commerce fulfillment strategy to minimize costs while maximizing profits and customer satisfaction.
- Collaborated with supply vendors and distributors to purchase supplies in bulk with favorable discounts.
- Corresponded with online customers to address questions or complaints about products, policies or shipping methods.
- Generated more than $500,000 in monthly sales with successful marketing, sales and customer relations approaches.
- Developed successful online sales operations from scratch by establishing and following strategic vision, mission and operational plans.
- Managed financial tracking, inventory coordination and social media marketing.
- Managed a diverse team of remote employees, overseeing hiring, training and professional growth of employees.
Operations Manager
European American Armory Corporation
Cocoa , FL
2001.05 - 2021.10
- Implemented process improvement to shape organizational culture, optimize procedures for higher efficiency and help company evolve and grow.
- Trained, coached and mentored staff to support smooth adoption of new Ecommerce program.
- Developed initial sales roadmaps and market strategies to promote successful product launches.
- Scheduled meetings with supervisors to identify business obstacles, establish financial goals and tailor products to individual markets.
- Established positive and effective communication among unit staff and organization leadership, reducing miscommunications and missed deadlines.
- Evaluated suppliers to maintain cost controls and improve operations.
- Increased profit by streamlining operations.
- Planned and resourced personnel and logistics for operations component exercises resulting in highly trained personnel ready to act quickly in critical roles.
Sonar Technician
United States Navy, USN
Norfolk , VA
1995.11 - 1999.11
- Conducted passive and active sonar searches for suspected targets.
- Maintained COMSEC and INFOSEC in operations and actions to preserve operational integrity.
- Maintained sonar systems on ships, troubleshooting and resolving detected issues to restore proper functionality.
- Performed routine maintenance and replaced worn parts.
- Presented regular briefings to superior officers, delivering details on missions and classified tactical information.
- Figured range predictions for targets and real time propagation changes.
- Mentored and supervised 20 personnel within division, providing positive guidance for professional and personal development.
Education
High School Diploma -
Melbourne Central Catholic
Melbourne, FL05.1994
Skills
- Focus and Follow-Through
- Department Oversight
- Supplier Monitoring
- Budgeting and Cost Control Strategies
- Hiring and Onboarding
- Inventory and Supply Management
- Conflict Resolution Tactics
- Customer Care
- Team Relationships
Timeline
Operations Team Leader
Carbon Group LLC
2020.12 - Current
Operations Manager
European American Armory Corporation
2001.05 - 2021.10
Sonar Technician
United States Navy, USN
1995.11 - 1999.11
High School Diploma -
Melbourne Central Catholic
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