Highly-motivated college student and soldier with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Nodal Network Systems Operator
New York National Guard
Buffalo, NY
03.2018 - Current
Provided technical support to end-users in resolving any networking related issues they encountered.
Managed user accounts within the network environment ensuring security protocols were followed.
Monitored and maintained network systems, including routers, switches, firewalls, and other related hardware.
Collaborated with other IT professionals in developing solutions for complex networking challenges.
Identified areas needing improvement in terms of performance and reliability of the nodal networks.
Troubleshot technical issues with the various components of the network system.
Developed operational documentation and procedures to ensure proper functioning of the network system.
Repaired faulty hardware components quickly minimizing downtime for users accessing those nodes.
Installed specialized software packages as needed by army leadership onto their respective nodes.
Monitored network performance to determine adjustments needed.
Security Sergeant
Six Flags Darien Lake
Darien Center, NY
05.2022 - 01.2024
Ensured security of public and private property by patrolling premises.
Conducted investigations into suspicious activities, disturbances, thefts, and violations of laws or regulations.
Monitored access control systems including CCTV cameras and alarm systems.
Responded to emergency situations such as medical emergencies, fires, hazardous materials incidents, bomb threats, civil disturbances.
Supervised assigned personnel to ensure adherence to departmental policies and procedures.
Resolved customer complaints regarding security issues in a timely manner.
Interacted regularly with customers to provide assistance when needed.
Resolved conflicts between employees or customers in a professional manner.
Electronics Test Technician Temporary
L3Harris - Contracted
Henrietta, NY
05.2021 - 08.2021
Repaired electrical circuits using standard electronic test equipment such as oscilloscopes, signal generators, digital multimeters.
Created detailed reports summarizing test results for management review.
Conducted testing of circuit boards, assemblies, and systems to ensure product reliability.
Calibrated complex electro-mechanical equipment in accordance with manufacturer specifications.
Monitored performance of system components over extended periods of time collecting data points for analysis.
Performed troubleshooting and repair of electronic components to the component level using schematics, diagrams, and technical manuals.
Education
High School Diploma -
Le Roy Junior-Senior High School
Le Roy, NY
08-2018
Associate of Science - Computer And Information Sciences
Genesee Community College
Batavia, NY
Skills
VoIP Systems
Disaster Recovery
Network configuration
Firewall Management
Server Management
Hardware Installation
Virtualization Technologies
System Administration
Operating systems
Configuration Management
Network Security
Virus Protection
System Testing
User Support
Application Configuration
Software Management
Program installations
Self Motivation
Quick Learner
Certification
Security Clearance
Timeline
Security Sergeant
Six Flags Darien Lake
05.2022 - 01.2024
Electronics Test Technician Temporary
L3Harris - Contracted
05.2021 - 08.2021
Nodal Network Systems Operator
New York National Guard
03.2018 - Current
High School Diploma -
Le Roy Junior-Senior High School
Associate of Science - Computer And Information Sciences
Genesee Community College
Security Clearance
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