Erc Montour
Hollywood,MD
Summary
I am a Skilled Network Systems Operator qualified in LAN and WAN environments. I keep performance high with continuous upkeep and regular maintenance. Quick to troubleshoot and successful at resolving diverse issues. I am a Highly-motivated employee with desire to take on new challenges. The army taught me a strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
I am Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking any opportunities to expand skills while facilitating company growth.
Having worked in a highly teamwork centric environment I occasionally led teams on various projects.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Nodal Network Systems Operator
US Army
Joint Base Lewis-McChord, WA
08.2021 - 05.2024
- Troubleshot technical issues with the various components of the network system.
- Provided technical support to end-users in resolving any networking related issues they encountered.
- Conducted regular tests to evaluate performance levels of each node on a periodic basis.
- Maintained inventory of parts for emergency repairs.
- Diagnosed, troubleshot and resolved hardware and system problems.
- Performed regular maintenance tasks such as backups, patching, and upgrades of the network system.
Camp Counselor
MWR
Lexington Park, MD
05.2014 - 08.2016
- Organized and supervised camp activities such as swimming, canoeing, arts and crafts, hikes, and sports.
- Facilitated group problem-solving discussions to build positive relationships among campers.
- Created an environment conducive to learning by implementing positive reinforcement strategies.
- Maintained accurate records including daily attendance logs, incident reports, and medical forms.
- Promoted team building exercises such as trust falls, scavenger hunts, and ropes courses.
- Managed inventory of camping supplies such as tents, sleeping bags, cooking utensils.
- Encouraged camper participation in recreational activities through enthusiastic leadership style.
Education
Some College (No Degree) - Archeaology
Minnesota State University - Moorhead
Moorhead, MNSome College (No Degree) - Philosophy
College of Southern Maryland
La Plata, MDSkills
- VoIP Systems
- Operating systems
- Firewall Management
- Team Collaboration
- Application Configuration
- Technical Troubleshooting
- Interpersonal Skills
- Teamwork and Collaboration
- Excellent Communication
- Written Communication
- Network Administration
- System updates
- Organizational Skills
- Leadership Skills
Affiliations
- Reading
- Videogames
- Softball
- Excercise
Accomplishments
- Army Achievement Medal
- Korea Defense Service Medal
- National Defense Service Medal
- Overseas Service Ribbon
Certification
- Combat Life Saver certification(CLS)
Additional Information
- Took a Hawkeye Systems (SatCom) class taught by L3 Harris contractors
- Took a Free Form Wireless class, to learn how to provide cable free services to customers. (SIPR/NIPR Net)
- Volunteered for various clean up projects on base.
References
References available upon request.
Timeline
Nodal Network Systems Operator
US Army
08.2021 - 05.2024
Camp Counselor
MWR
05.2014 - 08.2016
Some College (No Degree) - Archeaology
Minnesota State University - Moorhead
Some College (No Degree) - Philosophy
College of Southern Maryland
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