Clayton Carter
IT Security Analyst
Kissimmee,FL
Summary
CompTIA Network Security Professional - CNSP, with expertise in cybersecurity threat management and risk mitigation. Student of the M.S. Cybersecurity and Information Assurance program from WGU with expected graduation in January 2025. Recognized for delivering robust security solutions and maintaining comprehensive security protocols at Envera Systems. Focused on collaborative efforts and adaptable to dynamic security challenges, showcasing critical thinking and problem-solving abilities.
Overview
7
7
years of professional experience
4
4
Certificates
5
5
years of post-secondary education
Work History
IT Security Analyst
Envera Systems
02.2024 - Current
- Analyzed cloud security requirements and deployed cloud infrastructure following industry best practices and business needs.
- Provided administration, support, and security hardening for IT infrastructure including storage, virtualization, networking, Linux, Windows, and Mac.
- Performed regular audits of user access rights, ensuring only authorized personnel had access to sensitive information.
- Enhanced network security by conducting regular vulnerability assessments and implementing necessary patches.
- Worked closely with Software Engineering to provide support for core engineering tools and solve complex problems.
- Evaluated new technologies to strengthen IT security infrastructure, such as EDR, MFA, NAC, and Vulnerability scanning tools, maintaining cutting-edge protection against threats.
- Provided configuration, deployment, and administration for RMM tools to centrally manage thousands of endpoints across a complex enterprise network.
- Created and documented security and hardened configuration baselines for system and network activity to facilitate detection of anomalies and indicators of compromise.
- Performed cybersecurity incident response using industry best-practice methodologies such as NIST 800-61 and leveraging automated security toolsets.
- Improved overall IT security posture by regularly reviewing and updating protocols in alignment with industry best practices and emerging trends.
- Utilized scripting languages such as Bash and PowerShell to automate IT tasks.
- Analyzed network/system log files and performed threat hunting exercises in continuous/ongoing efforts to detect threats and indicators of compromise on company systems.
- Developed and implemented IT security policies, ensuring compliance with industry standards and best practices.
- Contributed to the design and implementation of business continuity and disaster recovery plans.
Jr. Systems/Network Administrator
Envera Systems
10.2021 - 02.2024
- Managed Mac OS and iOS endpoints using Jamf MDM solution.
- Created documentation to capture ongoing changes in IT infrastructure and support methodologies.
- Automated IT administrative and deployment tasks using PowerShell scripting and RMM tools.
- Performed day-to-day LAN and WAN administration, maintenance, and support.
- Maintained and configured network hardware and software and monitored network to support network availability to end users.
- Performed software installations and upgrades to UNIX or Windows operating systems.
- Ensured optimal server uptime, monitoring system health and performing routine maintenance.
- Improved system performance by implementing server upgrades and hardware replacements.
- Managed vendor relationships to negotiate favorable contracts for hardware procurement while maintaining budgetary requirements.
- Managed and ensured accurate tracking of all technology assets.
IT Support Specialist
Envera Systems
02.2021 - 10.2021
- Maintained documentation of IT systems, processes, and procedures for easy reference by the team members.
- Reduced downtime with effective troubleshooting and timely problem resolution.
- Established strong working relationships with colleagues, fostering a collaborative environment that enhanced IT support delivery and efficiency.
- Participated in after-hours on-call rotations providing continuous coverage for urgent technical matters affecting the organization.
IT Help Desk Technician
Envera Systems
06.2018 - 02.2020
- Maintained accurate records of all help desk interactions, allowing for improved analysis of recurring issues and identification of areas requiring additional support resources.
- Configured hardware, devices, and software to set up work stations for employees.
- Streamlined help desk operations by implementing an effective ticket management system.
- Responded to support requests from end-users and patiently walked individuals through basic troubleshooting tasks.
- Performed tests of functionality, security, and performance of different workstations and devices.
- Configured and troubleshot printer devices.
Central Station Supervisor
Envera Systems
12.2017 - 06.2018
- Evaluated staff performance regularly to identify areas for improvement, resulting in continuous growth and development of team members.
- Improved employee retention levels by establishing a supportive work environment that fostered teamwork and professional growth opportunities.
- Increased team productivity by providing comprehensive training and professional development opportunities.
- Organized department schedules efficiently to ensure optimal staffing levels at all times.
- Boosted customer satisfaction rates by implementing regular follow-ups and addressing concerns promptly.
Web Developer Intern
TDA Global Sports
01.2018 - 05.2018
- Developed user-friendly web forms with validation and error handling.
- Collected, defined and translated user requirements into project designs and implementation plans.
- Performed unit testing of web applications and troubleshot issues.
- Designed and executed security measures such as firewalls and encryption.
- Followed best practices for software development and web security.
- Adapted quickly to constantly changing, deadline-driven environment.
Education
Master of Science - Cybersecurity & Information Assurance
Western Governors University
Salt Lake City, UT 08.2022 - Current
Bachelor of Science - Information Technology
University of South Florida
Tampa, FL 01.2016 - 05.2018
Skills
Certification
CompTIA CySA+
Timeline
IT Security Analyst
Envera Systems
02.2024 - Current
Master of Science - Cybersecurity & Information Assurance
Western Governors University
08.2022 - Current
Jr. Systems/Network Administrator
Envera Systems
10.2021 - 02.2024
IT Support Specialist
Envera Systems
02.2021 - 10.2021
IT Help Desk Technician
Envera Systems
06.2018 - 02.2020
Web Developer Intern
TDA Global Sports
01.2018 - 05.2018
Central Station Supervisor
Envera Systems
12.2017 - 06.2018
Bachelor of Science - Information Technology
University of South Florida
01.2016 - 05.2018
CompTIA CySA+
CompTIA Security+
CompTIA PenTest+
CompTIA A+
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