Clayton Dallas
Quitman
Summary
Skilled Pharmacy Technician with background in medical prescription assistance and customer service. Experience includes managing medication inventory, providing patient counseling, and assisting pharmacists with prescription fulfillment. Strong communication skills, knowledge of pharmacy law and ethics, ability to manage multiple tasks simultaneously highlight abilities. Previous roles have showcased commitment to patient care, efficiency improvement in workflow management, and fostering relationships with healthcare providers.
Overview
23
23
years of professional experience
1
1
Certification
Work History
Inventory Specialist
RNR Tire Express
Meridian
11.2025 - Current
- Conducted regular audits to ensure accuracy of inventory records, minimizing discrepancies.
- Coordinated inventory management, stocking, and ordering processes to maintain optimal stock levels.
- Implemented best practices for inventory control and loss prevention measures.
- Utilized inventory management software to track stock movements and updates.
- Collaborated with team members to optimize storage space and enhance organization of products for improved accessibility.
- Analyzed sales trends to anticipate future needs and adjust inventory accordingly.
- Provided support during internal audits related to material management processes.
Landscape Laborer
Crimm Landscapes, LLC
12.2024 - 10.2025
- Site Preparation: Prepare soil and planting areas, including digging, tilling, and leveling ground.
- Planting and Maintenance: Plant flowers, shrubs, and trees; water and fertilize plants; and maintain garden beds by weeding and mulching.
- Applied fertilizers and pesticides to enhance lawn health and appearance.
- Equipment Operation: Operate and maintain landscaping equipment such as mowers, trimmers, and blowers.
- Removed debris, leaves, and litter from outdoor areas to ensure a clean and inviting environment.
- Collaborated with landscape supervisor and team members to complete projects effectively.
In Home Sales Representative
West Shore Home
04.2024 - 12.2024
- Developed new leads and followed up on inbound leads and cold-called outbound clients to expand customer base.
- Understanding customer needs and presenting the company's products or services that can best satisfy those needs.
- Created and delivered tailored sales presentations to effectively address client needs and drive engagement.
- Managing customer accounts and ensuring high levels of customer satisfaction throughout the sales process.
- Coordinated sales efforts with marketing programs to successfully close sales and enhance overall strategy.
- Collaborating with the sales team to develop effective sales strategies and achieve sales targets.
- Staying updated on industry trends, market conditions, and competitors' activities.
- Maintaining accurate records of sales activities, customer interactions, and follow-up actions in the CRM system.
Outside Sales
Arrow Exterminators
08.2021 - 04.2024
- Consistently surpassed sales targets, earning prestigious Annual Premier Club and President's Club recognition within the first year.
- Managed diverse client portfolio across residential and commercial sectors, providing timely follow-up and negotiating contract agreements to secure new business.
- Mentored and trained new sales representatives, streamlining onboarding process and ensuring adherence to company standards.
Outside Sales
Terminix
01.2019 - 01.2020
- Meet or exceed sales goals consistently, ranking as a top salesman for the organization.
- Built relationships with customers to identify needs and deliver tailored solutions.
- Utilized strong social and communication skills to establish rapport with clientele.
- Completed sales training to ensure adherence to company policies and pricing guidelines.
Outside Sales
Twilight First Aid & Safety
01.2019 - 12.2019
- Consulted with business owners on OSHA and ANSI standards as well as industry leading products and safety gear to meet and exceed client expectations.
- Maintain relationships with current clients and obtain new accounts via face to face, telephone, and email communication within the territory.
- Managed two-state territory, servicing businesses to ensure compliance with first aid and safety regulations.
- Organized and communicated daily routes to ensure timely service delivery to clients.
- Prepared and submitted sales reports to management on daily, weekly, and monthly basis.
Outside Sales
Foundation Recovery Systems
01.2018 - 01.2019
- Developed engaging sales presentations to effectively showcase product quality and market advantages.
- Demonstrated products to potential customers and answered questions knowledgably.
- Leveraged upselling techniques to increase sales with existing clients.
- Cultivated positive customer relationships by promptly addressing inquiries.
- Maintained excellent and open communication with company leadership to facilitate business development.
Program Manager
Bennett Technology
01.2016 - 01.2017
- Managed fundraising programs for multiple liberal arts colleges nationwide, supervising student callers and collaborating with academic communities to optimize outreach efforts.
- Managed all training including staff development, change management and technical operations.
- Compiled and analyzed performance data, providing actionable insights to administration for program improvement.
- Established organizational quality systems, which involved training along with corrective and preventative measures.
- Mediated between clients and community, improving communication and increasing overall satisfaction.
Insurance Verification Specialist
Advanced Infusion Solutions
01.2015 - 01.2016
- Authenticated coverage information and payment benefits with insurance companies, ensuring accurate patient service preparations.
- Communicated effectively with patients and insurance representatives using specialized terminology, enhancing stakeholder interactions.
- Resolved complex operational problems, contributing to improved workflow and service delivery.
- Closely followed security guidelines to protect sensitive data, including patient medical records and payment information.
Pharmacy Technician
PMO Pharmacy
12.2011 - 01.2015
- Entered data into the CRM system and administered medications according to pharmacist instructions.
- Executed operational tasks with a focus on accuracy and efficiency.
- Managed inventory by rotating stock, removing expired or damaged products, and resolving drug count discrepancies.
- Submitted insurance claims for payment, ensuring adherence to procedural guidelines.
- Efficiently compiled customer data including demographics and medical history, adhering to regulatory guidelines for workplace safety and customer confidentiality.
- Used active listening to serve clients, expertly answering questions regarding products.
Pharmacy Technician
Region 8 Mental Health Center
Brandon
08.2005 - 12.2011
- Collaborated with healthcare professionals to ensure accurate medication therapy management.
- Collaborated with peers and pharmacists to prioritize and complete medication orders, ensuring timely patient access to prescriptions.
- Verified prescriptions and drug labels, documents and packages.
- Interpreted and processed medication orders under supervision of pharmacist.
- Ensured compliance with all federal, state, local laws and company policies related to pharmacy operations.
- Delivered customer service by promptly addressing patient inquiries and concerns, enhancing patient satisfaction.
- Provided customer service to patients by answering questions about medications and health-related topics.
Pharmacy Technician
Baptist Medical Center
Jackson
03.2003 - 08.2005
- Processed prescriptions accurately and efficiently to ensure timely patient care.
- Assisted pharmacists in preparing and dispensing medications, contributing to efficient patient care.
- Collaborated with healthcare professionals to optimize medication therapy management for improved patient outcomes.
- Teamed with peers and pharmacists to prioritize and complete prescription orders, ensuring timely service.
- Prepared medications for dispensing by counting, pouring, labeling, and verifying doses.
- Utilized pharmacy management software for prescription processing and record keeping efficiently.
- Maintained a clean and organized work environment to promote safety and compliance.
Education
B.S. - Business Administration
Mississippi College
01.2007
Skills
- Inventory Management
- Inventory control
- Data accuracy
- Quality assurance
- Regulatory compliance
- FDA compliance
- Prescription processing
- Medication management
- Salesforce
- CRM Systems
- MS Office Suite
- Excel
- PowerPoint
- POS
- Cold Calls
- Prospecting
- Upselling
- Contract Negotiation
- Closing Techniques
- Client Engagement
- Presentations
- Customer Service
- Communication
- Detail orientation
- Critical Thinking
- Problem Solving
- Flexibility
- Adaptability
- Dependability
- Time Management
- Organization
- Willingness to Learn
- Multitasking
- Teamwork
- Integrity
- Active Listening
- Contract Negotiation
- FDA compliance
- Pharmacy operations
Languages
English
Personal Information
Nationality: American
Certification
MS Pharmacy Technician License
Timeline
Inventory Specialist
RNR Tire Express
11.2025 - Current
Landscape Laborer
Crimm Landscapes, LLC
12.2024 - 10.2025
In Home Sales Representative
West Shore Home
04.2024 - 12.2024
Outside Sales
Arrow Exterminators
08.2021 - 04.2024
Outside Sales
Terminix
01.2019 - 01.2020
Outside Sales
Twilight First Aid & Safety
01.2019 - 12.2019
Outside Sales
Foundation Recovery Systems
01.2018 - 01.2019
Program Manager
Bennett Technology
01.2016 - 01.2017
Insurance Verification Specialist
Advanced Infusion Solutions
01.2015 - 01.2016
Pharmacy Technician
PMO Pharmacy
12.2011 - 01.2015
Pharmacy Technician
Region 8 Mental Health Center
08.2005 - 12.2011
Pharmacy Technician
Baptist Medical Center
03.2003 - 08.2005
B.S. - Business Administration
Mississippi College