Summary
Overview
Work History
Education
Skills
Timeline
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Clayton Duggan

Wewoka,OK

Summary

Driven sales professional with a proven track record at Joe Cooper Dodge, adept in consultative sales techniques and customer service. Skilled in quality control analysis and fostering client relationships, I've consistently boosted customer satisfaction and sales. My ability to manage high-stress situations and troubleshoot effectively sets me apart, ensuring optimal outcomes in fast-paced environments.

Talented Machinist with 7 years of experience setting up and operating machine tools to produce precision parts. Talented at assembling and disassembling equipment to create parts from various materials. Energetic and dedicated to completing each job to meet customer satisfaction standards.

Overview

2
2
years of professional experience

Work History

Sales Associate

Joe Cooper Dodge
02.2024 - Current
  • Helped customers locate vehicles and checked store system for merchandise at other sites.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Negotiate deals, that provided the company more money.
  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Engaged with customers to build rapport and loyalty.
  • Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.

Sales Consultant

Seminole Auto Sales
09.2023 - 02.2024
  • Advised clients on appropriate product selections based on their unique needs, ensuring optimal satisfaction levels upon purchase.
  • Used consultative sales techniques to understand customer needs and recommend relevant products and services.
  • Provided sales and customer service assistance to walk-in traffic
  • Developed long-lasting client relationships by consistently exceeding expectations with exceptional service.

Sales Consultant

Joe Cooper Dodge
11.2022 - 09.2023
  • Responded to telephone and in-person requests for information.
  • Attended ongoing training sessions to stay current on industry trends, market conditions, and product offerings – applying knowledge gained to better serve customers.
  • Facilitated smooth transactions by efficiently handling paperwork, and addressing any concerns or questions from the client promptly.
  • Answering internet leads and following up with potential customers.

Education

Machinist Certified - Machine Shop Technology

Gordon Cooper Technology Center
Shawnee, OK
12.2007

GED -

State of Indiana
South Bend, IN
01.2007

Skills

    Blueprint Reading

    Troubleshooting

    Precise measuring

    CNC Machine Operation

    Assembly and production

    Geometric dimensioning and tolerancing

    Quality Control Analysis

    Forklift Operations

    Hand and Power Tool Operation

    Heavy Lifting

    Safety Protocols

    Inspection Processes

    Parts Assembly

    Product Defect Identification

Timeline

Sales Associate

Joe Cooper Dodge
02.2024 - Current

Sales Consultant

Seminole Auto Sales
09.2023 - 02.2024

Sales Consultant

Joe Cooper Dodge
11.2022 - 09.2023

Machinist Certified - Machine Shop Technology

Gordon Cooper Technology Center

GED -

State of Indiana

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Clayton Duggan