Clayton Henrickson
Las Vegas,NV
Overview
4
4
years of professional experience
Work History
Crew Trainer
McDonald's
Las Vegas, NV
11.2020 - Current
- Organized team building activities to foster a positive work environment among crew members.
- Administered tests at the end of each module to evaluate understanding of topics covered.
- Developed and implemented training programs to ensure crew members were adequately prepared for their roles.
- Provided ongoing coaching and mentoring to crew members to increase productivity levels.
- Ensured that all safety protocols were followed during training sessions.
- Collaborated with other trainers to develop effective methods for teaching new concepts.
- Maintained up-to-date records of all employees' training progress and certification status.
- Monitored performance of crew members in the field, providing feedback and guidance when needed.
- Identified areas of improvement within the team by implementing regular assessments and evaluations.
- Encouraged open communication between trainees and management throughout the learning process.
- Documented performance, safety and customer service needs to improve operations.
- Planned and delegated group and individual work assignments to trainees.
- Stayed up to date on requirements of all team positions to optimize training.
- Instructed new team members on correct procedures for operations.
Education
High School Diploma -
Liberty High School
Henderson, NVSkills
- Team Leadership
- Training documentation
- Team leadership and supervision
- Continuous Improvement
- Active Listening
- Processing payments
Languages
English
Professional
Summary
Experienced Crew Trainer with FOUR years of experience. Focused on maximizing team success by providing new members with great training and support. Extensive knowledge of food safety, cleaning and sanitizing procedures. Successful Crew Trainer highly effective at building rapport with new team members and helping each get acclimated to the environment, customer needs and restaurant operations.
Timeline
Crew Trainer
McDonald's
11.2020 - Current
High School Diploma -
Liberty High School
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