Clayton Howland

Provide Aircraft With Essential Services Such As:

•Aircraft Fueling

•GPU Operation

•Lav Service Operation

•KVA Operation

•De-Ice Operation

•Hanger/Ramp Towing

•Aircraft Cleaning

While at Airshare I’ve had the opportunity to become proficient with both Lektro & Tug towing. I’ve also had the opportunity to become proficient in communication between pilots/customers & other staff to ensure safety of aircraft and saftey of employees.

• Communicated with other crew members via walkie talkies to coordinated production activities.
• Completed wide range of tasks in diverse filming areas to support operations.
• Supported current production needs by moving items between equipment, conveyors, and staging areas.
• Stayed alert, active, and ready to respond to any request at any time using variety of available resources.

As A Customer Service Representative At An FBO My Job Entailed:

•Greeting Customers As The Enter The Building & Assisting Them With Their Needs (Finding Aircraft/Helping With Luggage/Etc…)

•Communication With The Line Service Team To Ensure All Aircraft Services Are Being Provided In A Timely Manner

•Use Company Provided Software To Track Services And Bill Out Customers In A Timely Manner

•Help Pilots & Crew With Reservation Needs & Aircraft Needs.

Taking on the responsibility of the AFQC position included

•Receiving Fuel Loads & Maintaining BOL forms and proper company provided paperwork to ensure Aircraft fuel being provided is proper and safe.

•Conducted Daily Inspections Of Our Fuel Farm Ensuring Everything Is Working In A Proper & Safe Manner While Also Testing The Quality Of Fuel By Measuring API & Temperature Ensuring Its Within Capacity To Be Used

•Conducted Daily Inspections Of Fueling Equipment. I inspected 1 Avgas Cart & 2 JET A trucks by sumping fuel to ensure the quality remains superior and also checking the truck to make sure it’s in running order everyday.

Preformed duties as a non lead line tech by preforming services such as

•Aircraft Refueling

•Aircraft De-Ice

•Aircraft Towing

•Airstart Service

•Belt loader Operation

•Stair Truck Operation

•GPU Service

•KVA Service

•Lav Service

I additionally supervised a group of 5-7 individuals ensuring my team maintained a high level of integrity while also following all standard operating procedures ensuring a safe and successful operation. My day to day also included training new employees and current employees to make them proficient in any services the company provides for our customers and their aircraft.

• Possessed superior product knowledge to direct and upsell sporting items to meet sporting enthusiasts' needs.
• Followed company standards for merchandise presentation and planograms of best apparel and equipment brands in sporting goods.
• Performed recovery of sporting goods items and returned to specified department areas.
• Collaborated with high school and college coaches and administrators to generate team sales.

• Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.
• Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
• Took reservations by phone and walk-in, keeping scheduling demands, and kitchen output in time to avoid overbooking.
• Supported servers, food runners, and bussers with keeping dining area ready for every guest.