Clayton Jacques
Kissimmee,FL
Summary
Developed management skills in collaborative and fast-paced environment, focusing on team leadership and operational strategies. Seeking to transition into new field where these skills can be applied to drive efficiency and success. Dedicated to adapting and thriving in diverse professional settings. I am ready and motivated to work and complete any new task that is ahead of me, i am not afraid to get my self out there and try new things.
Overview
4
4
years of professional experience
Work History
Restaurant Team Leader
McDonald's
8475 S Orange Blossom Trail
11.2022 - Current
- Maintained a clean and organized restaurant environment, leading to consistently high scores in health department inspections.
- Mentored new hires during onboarding process, ensuring smooth integration into the team while maintaining high standards of service quality.
- Managed daily financial transactions, including cash handling, balancing registers, and preparing deposits to ensure accuracy and accountability.
- Collaborated with management to develop strategies for improving overall restaurant performance and profitability.
- Worked collaboratively with kitchen staff to maintain consistent food quality standards across all menu items.
- Monitored and managed labor costs, making adjustments as needed to maintain optimal staffing levels for efficient service delivery.
- Handled customer complaints professionally, taking swift corrective action to resolve issues while preserving brand reputation.
- Ensured compliance with health and safety regulations by conducting regular inspections and addressing issues immediately.
Team Member
Sea World
7007 Sea World Drive
06.2022 - 09.2022
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Learned all required tasks quickly to maximize performance.
- Developed strong customer service and product knowledge skills to enhance individual and team performance.
- Fostered positive work environment, leading by example and offering support to team members as needed.
Team Member
Universal Studios
6000 Universal Blvd
06.2021 - 11.2021
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Learned all required tasks quickly to maximize performance.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
- Contributed to team success by completing jobs quickly and accurately.
- Maintained productive, efficient approach to all tasks.
- Developed strong cooperative relationships with coworkers and managers.
- Contributed to a positive work environment by consistently demonstrating professionalism, adaptability, and strong interpersonal skills.
Education
Hvac Certification -
Florida Technical College
Kissimmee, FL07.2024
High School Diploma -
Oak Ridge Highschool
Orlando, FL05.2022
Skills
- OSHA 10 hour certification
- Class D Security license
- Scheduling staff
- Task delegation
- Promotional strategies
- Strong leadership
- Willingness to learn
- Positive and friendly attitude
- Teamwork and collaboration
- Customer service
- Problem-solving
- Responsible and trustworthy
- Critical thinking
- Cash handling
- Exceptional communication
- Relationship building
- Staff training
- POS systems
- Team Motivating
- Technical troubleshooting
- Certified HVAC technician
- EPA regulations
Timeline
Restaurant Team Leader
McDonald's
11.2022 - Current
Team Member
Sea World
06.2022 - 09.2022
Team Member
Universal Studios
06.2021 - 11.2021
Hvac Certification -
Florida Technical College
High School Diploma -
Oak Ridge Highschool