Clayton L. Dawes
Toppenish
Summary
IT professional with a focus on advancing IT infrastructure management and enhancing system reliability. Expertise in managing servers, networks, and hardware to ensure seamless operations and minimize downtime. Recognized for exceptional team collaboration skills and adaptability to rapidly changing technological landscapes, consistently excelling in system troubleshooting and performance optimization. Committed to driving efficiency and innovation within the IT environment.
Overview
18
18
years of professional experience
Work History
Interim Finance System Administrator
YAKAMA LEGENDS CASINO HOTEL
05.2021 - Current
- Managed system configurations and updates to ensure optimal performance and security for Infinium and Stratton-Warren software using the AS/400 system.
- Oversaw network infrastructure, implementing best practices for reliability and efficiency.
- Led troubleshooting efforts to resolve hardware and software issues, enhancing user experience.
- Developed and maintained documentation for system processes, improving knowledge sharing across teams.
I.T. Technician
YAKAMA LEGENDS CASINO HOTEL
11.2019 - 05.2021
- Responsible for providing the introduction, support, and periodic upgrading of equipment and information systems. Assisted in projects required to support overall casino operations, which include the Local Area Network, POS, and Gaming systems. Other duties include support and maintenance of all servers and/or computer systems utilized by all casino employees. When necessary planned for and responded to service outages and other unforeseen problems
Systems Administrator
YAKAMA NATION
01.2014 - 07.2017
- Responsible for providing the introduction, support, and periodic upgrading of equipment and information systems. Assisted in projects required to support overall tribal operations, which include the Local Area Network, enrollment, and various systems specific to the various programs within the Yakama Nation. Other duties include support and maintenance of all servers and/or computer systems utilized by all tribal employees. When necessary planned for and responded to service outages and other unforeseen problems. Responsible for managing approximately 700+ user accounts through Microsoft Active Directory services. Solely responsible for backup and restoration of all servers and/or systems using Unitrends Backup Appliance. Also, maintained and managed the Cisco Unified Communications IP Telephone System, Unity Voicemail Server and Microsoft Exchange 2017 email server. Managed Cisco Meraki Wireless and Local Area Network equipment
Systems Administrator II
YAKAMA NATION LEGENDS CASINO
06.2006 - 01.2014
- Responsible for providing the introduction, support, and periodic upgrading of equipment and information systems. Assisted in projects required to support overall casino operations, which include the Local Area Network, POS, and Gaming systems. Other duties include support and maintenance of all servers and/or computer systems utilized by all casino employees. When necessary planned for and responded to service outages and other unforeseen problems. Responsible for managing approximately 250+ user accounts through Microsoft Active Directory services. Solely responsible for backup and restoration of all servers and/or systems using Unitrends Backup Appliance. Also, maintain Laserfiche document management system server, client computers and user accounts. Manage Cisco Unified Communications IP Telephone System, Unity Voicemail Server and Microsoft Exchange 2010 email server, Barracuda Spam and Virus Firewall, and iPrism Web Filtering Appliance. Responsible for most user accounts and passwords in both gaming and non-gaming systems.
Digital Surveillance Technician
YAKAMA NATION GAMING COMMISSION
06.2005 - 06.2006
- Responsible for the daily monitoring and maintenance of all Gaming Commission surveillance systems, including all hardware and software components. Systems include, but are not limited to, the NICE digital surveillance system, the CCTV system, and proximity access control systems utilized to secure the gaming operation(s). Also responsible for the installation of all CCTV equipment.
Computer Technician
HERITAGE UNIVERSITY
06.2004 - 06.2005
- Working as a system administrator for Sun Microsystems workstations located on campus. Also worked with Natural Resources program analyzing data using GIS software to determine exact territorial locations of various vegetation within the boundaries of the Yakama Indian Reservation. Taught basic computer user courses at the Yakama Nation Library. Courses included, how to use MS Word, and Excel as well as basic usage of the internet.
Office Assistant III
YAKAMA NATION LAND ENTERPRISE
07.1997 - 08.2000
- Assisted orchard operations with hiring of new employees, purchasing of new equipment, inventory of all equipment, and time keeping duties for all Orchard personnel. Also, assisted with various fruit harvests when in season, and supervised seasonal fruit harvest employees.
Education
Master of Science - Information Technology
Grand Canyon University
Phoenix, AZ10-2026
Bachelor's Degree - Computer Science
Heritage University
Toppenish, WA03.2005
Computer Information Systems
Haskell Indian Nations University
Lawrence, KS03.1997
Data Processing
Little Big Horn College
Crow Agency, MT03.1996
HS Diploma - undefined
Hardin High School
Hardin, MT05.1993
Skills
- Management of system upgrades
- Performance monitoring
- Customer-focused technical assistance
- System maintenance and updates
- Support resolution skills
JOB RELATED TRAINING
- VMware vSphere: Install, Configure, Manage [V5.1] 11/18/13 - 11/22/13
- MCITP: Server Administrator Boot Camp 4/12/10 - 4/17/10
- Administering Cisco Unified Communications Manager 7.0 (ACUCM) 8/17/09 - 8/21/09
- Cisco Certified Network Associate Bootcamp (ICND 1 & 2), 03/24/08 - 03/29/08
- Certificate of Achievement, Laserfiche Institute Conference, 01/16/2008
- Installing and Administering Exchange 2007 and Outlook 2007, 11/27/07 - 11/30/07
- Cisco VoIP Telephony Administration (ACCM & UCSA), 10/16/2007 - 10/19/2007
- Supporting, Troubleshooting, and Optimizing Windows Server 2003, 1/24/2007 - 1/25/2007
- Certified Fiber Optics Installer, 7/31/2006 - 08/04/2006/2006
- NiceVision Version 9 Technical Certification Training, 05/08 – 05/12/2006
- Microsoft Certified Systems Administrator (MCSA) training, 9/7/05-9/19/05
Timeline
Interim Finance System Administrator
YAKAMA LEGENDS CASINO HOTEL
05.2021 - Current
I.T. Technician
YAKAMA LEGENDS CASINO HOTEL
11.2019 - 05.2021
Systems Administrator
YAKAMA NATION
01.2014 - 07.2017
Systems Administrator II
YAKAMA NATION LEGENDS CASINO
06.2006 - 01.2014
Digital Surveillance Technician
YAKAMA NATION GAMING COMMISSION
06.2005 - 06.2006
Computer Technician
HERITAGE UNIVERSITY
06.2004 - 06.2005
Office Assistant III
YAKAMA NATION LAND ENTERPRISE
07.1997 - 08.2000
Bachelor's Degree - Computer Science
Heritage University
Computer Information Systems
Haskell Indian Nations University
Data Processing
Little Big Horn College
HS Diploma - undefined
Hardin High School
Master of Science - Information Technology
Grand Canyon University