Clayton Ramos
Vancouver,WA
Summary
Accomplished professional with expertise in planning, public communications, and team management. As a U.S. Army Infantry veteran, I lead teams to ensure operational success through effective communication and collaboration. I have developed engaging narratives in the mortgage industry, simplifying complex information for diverse audiences. Additionally, as a Park Ranger, I enhanced visitor experiences through storytelling and public education on conservation, demonstrating my ability to inspire and drive awareness of cultural and environmental topics.
Overview
13
13
years of professional experience
Work History
Park Ranger
Forest Service
04.2021 - Current
- Educated the public on stewardship and environmental conservation, covering topics such as bats, geology, and the ecological significance of salmon in the Columbia River Gorge
- Offered quality interpretive programming for school groups to foster appreciation for natural resources and encourage future environmental stewardship.
- Provided historical, cultural, and scientific context on key events in the Cascade Ranges, helping visitors appreciate the importance of preservation and environmental protection.
- Patrolled forested areas to enforce laws and regulations, effectively managing public interactions to mitigate conflicts and foster positive relationships with local communities and visitors.
- Developed strong partnerships with local law enforcement agencies for improved coordination during emergencies or critical incidents.
Media Production Specialist/Lead Graphic Designer
Knowledge Coop
06.2019 - 08.2020
- Developed and delivered engaging mortgage industry training through weekly sketch comedy, transforming complex information into accessible and entertaining content.
- Produced and edited long-form sketches annually, contributing to writing, acting, and post-production, enhancing both educational value and audience engagement.
- Designed impactful graphics for company-wide products and customer resources, ensuring cohesive branding and clear communication across all materials.
- Collaborated closely with the Creative Director, shaping the company’s overall creative direction and elevating the brand’s presence within the industry.
- Assisted in the production of podcast style video training for thousands of viewers across the country.
Infantryman
US Army
03.2012 - 07.2016
- Designated as a team leader in radio communications and personnel management.
- Communicated effectively with superiors, subordinates, and allied forces during joint operations, ensuring mission objectives were achieved even in high-pressure situations.
- Coordinated with multiple units to increase interoperability and mission success, driving successful outcomes through meticulous planning and seamless teamwork.
- Operated advanced communication systems to maintain constant contact between ground forces and command, ensuring critical updates were relayed promptly to facilitate real-time decision-making.
- Adapted to rapidly changing battlefield conditions, allowing for the swift and effective execution of orders and tasks under pressure.
- Ensured accurate and reliable communication operations by coordinating with division heads, playing a key role in the successful completion of complex missions.
Specialist
Apple
09.2011 - 12.2012
- Exceeded performance and customer service expectations by fostering a collaborative and positive work environment.
- Engaged with diverse clients, offering tailored solutions that enhanced user experience and met their specific needs.
- Improved customer satisfaction rates through proactive problem-solving and efficient complaint resolution.
- Delivered personalized product setups and solutions, ensuring a seamless customer experience through technical support and troubleshooting.
Education
Bachelor of Arts - Communications
San Francisco State University
San Francisco 06.2019
Skills
- Public Relations
- Team Leadership
- Teamwork and Collaboration
- Customer Service
- Excellent Communication
- Outdoor Recreation Management
- Environmental Education
- Content Development
- Incident Management
- Operational Planning
- Story Telling
Geopolitics
I have a keen interest in geopolitics, particularly the dynamics of the East China Sea and the significance of U.S. military operations in the region. I explore how territorial disputes, international relations, and military strategy shape regional stability and influence global power balances.
Timeline
Park Ranger
Forest Service
04.2021 - Current
Media Production Specialist/Lead Graphic Designer
Knowledge Coop
06.2019 - 08.2020
Infantryman
US Army
03.2012 - 07.2016
Specialist
Apple
09.2011 - 12.2012
Bachelor of Arts - Communications
San Francisco State University
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