Business-minded Network Administrator with 15 years of experience in supporting server environments. Determined and focused in managing network infrastructure and optimizing environment while reducing redundancy. Considered expert in troubleshooting complex problems and reaching innovative solutions while adhering to rules and requirements of project scope. Dynamic team player when interfacing with other staff members, vendors and end-users.
Overview
17
17
years of professional experience
Work History
Network Administrator
Round Rock Independent School District
02.2014 - Current
Administer, maintain and optimize LAN/WAN infrastructure
Analyze and resolve network, pc and server connectivity issues
Provide hands on and remote technical support for laptops, desktops, printers, fax machines and multi-function devices
Troubleshoot, locate issues and coordinate repairs of RRISD Fiber WAN
Work closely with RRISD Safety and Security director to provide video and address campus concerns regarding RRISD Video surveillance
Administer, maintain district e911 solution including ensuring database is kept accurate at all times
Coordinate with campus administration and Safety and Security to expand coverage, ensure functionality adjust coverage
Work with outside vendors to obtain quotes, provide information required to complete projects and ensure projects are fully completed to district specifications
Maintain RRISD Call accounting system (eCas)
Coordinated with construction department on various projects
New buildings, add ons, safety and security projects
Participate in projects to determine needs, design specifications, formulate
RFPs and evaluate responses for bond projects for multiple RRISD school bonds, for technology, transportation and safety and security department
Work with RRISD Payroll dept to support RRISD Kronos time keeping system
Work with campus staff on annual basis to update
Member of RRISD Safety Committee
Designed and implemented temporary call center solution for RRISD transportation department
Led project to program, replace RRISD Kronos time clock system
Including working with maintenance department to resolve any issues remaining upon install of new clocks
Further expanded RRISD surveillance from 1000 cameras to 2700 Hi-Def cameras
Coordinated Update of RRISD Avaya phone system, including replacement of all head end and far end equipment and configuring redundancy between
RRISD primary and secondary data center
Continue to perform tasks related to previous position as Telecom Analyst
Installed, configured and supported local area network (LAN), wide area network (WAN) and Internet system.
Maintained network hardware and software and monitored network to support network availability to end users.
Performed day-to-day LAN and WAN administration, maintenance, and support.
Monitored system performance and responded to alerts.
Implemented network security measures to minimize data loss.
Identified and immediately resolved issues with network devices.
Verified continuity of computer and telephone system services for users..
Authored documentation for system configuration and troubleshooting.
Monitored networks and network devices to resolve technical problems quickly.
Telecom Analyst
Round Rock Independent School District
08.2008 - 02.2014
Administer/support/service Avaya phone and voicemail systems
Maintain district video surveillance system
Install switches in network closets and patched in structured data cabling
Assist outside vendors for various projects held at RRISD facilities
Replaced all RRISD legacy phone equipment with IP phones
Updated district video surveillance system from a few hundred analog cameras to nearly 4000 ip cameras
Installed and configured UPS systems in technology closets to maintain uptime
Telecom Analyst
Scott and White Hospital
01.2007 - 11.2008
Supported phone system across a hospital system located all across central Texas (40 hospitals and clinics at that time.)
Tracked long distance usage across multiple departments
Updated old PBX systems to a new centrally located system
Participated in change committee with members of all departments to prepare, schedule changes affecting entire hospital and lay out detailed fallback plans in case of failed implementation
Configured ASCOM wireless phones
Maintained up time on telephone systems to ensure patients and staff would have immediate access if needed
Repaired telephone / network cabling
Worked with construction department on annual portable moves
Lead Technician
Carroll Systems
01.2007 - 10.2004
Managed a small group of technicians to ensure cabling install projects were completed, tested and functioning to the specifications of a business owner or general contractor
Installed, terminated and tested fiber optic cabling
Dressed network cabling into equipment racks in a professional manner to allow for ease of access for troubleshooting or replacement
Installed
Tested and terminated cat3, cat5 and cat5e cabling
Certified to install Panduit, Commscope, Leviton cabling
Operated Fluke testing equipment to verify, test or troubleshoot cabling installations
Attended project meetings with general contractors and other vendors to stay informed of progress and inform others of progress or potential issues
Installed conduits, cable racking systems, equipment racks, speakers, point of sale equipment
Identified and removed old cabling from buildings
Installed Audio cabling, speakers, microphones, amplifiers and coaxial cabling for audio and video equipment
Education
High School Diploma -
Taylor High School
Taylor Tx
Skills
Customer Service
Telecommunications
Structured Cabling
Video Surveillance
General computer knowledge
Exceptionally focused and reliable Network Specialist with superb record of customer service
Well versed in many technologies ranging from physical cabling, to voice and data endpoints all
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