Summary
Overview
Work History
Education
Skills
Timeline
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Clayton Summers

Terre Haute,IN

Summary

Dynamic professional with a proven track record at Menards, excelling in customer service and forklift operation. Enhanced productivity through process improvements and effective training, fostering a collaborative team environment. Recognized for attention to detail and multitasking abilities, contributing to high customer satisfaction and repeat business.

Overview

2022
2022
years of professional experience

Work History

Outside Yard Team Member

Menards
  • Collaborated with team members to complete tasks efficiently, resulting in improved overall productivity.
  • Identified areas for process improvement within daily tasks and initiated changes that led to increased productivity among team members.
  • Worked closely with various departments to ensure timely and accurate delivery of customer orders, resulting in high customer satisfaction levels.
  • Enhanced customer satisfaction by providing efficient and accurate assistance in locating products.
  • Assisted management with planning layout changes within the yard space for optimal workflow efficiency improvements.
  • Trained new employees on yard operations, equipment usage, and safety protocols, fostering a supportive work culture.
  • Developed strong relationships with customers, leading to repeat business and positive word-of-mouth referrals.
  • Performed routine maintenance on equipment used in daily operations, prolonging the life of valuable tools.
  • Provided excellent customer service by addressing inquiries promptly and knowledgeably.
  • Assisted customers with loading purchases into their vehicles safely and securely.
  • Loaded and unloaded delivery trucks accurately while adhering to safety guidelines, preventing accidents or damage to products.
  • Operated heavy machinery such as forklifts or loaders responsibly, minimizing risk of accidents or injury on the job site.
  • Maintained a safe and clean work environment, ensuring compliance with company policies and procedures.

Package Handler Trainer

Fedex Ground
10.2020 - 11.2021
  • Mentored new hires in the role of package handler, fostering a supportive learning environment for their professional growth.
  • Facilitated hands-on training sessions to ensure all package handlers understood proper techniques and equipment usage.
  • Collaborated with management to address specific skill gaps and tailor training programs accordingly.
  • Increased employee retention, providing consistent feedback and constructive criticism during one-on-one coaching sessions.
  • Evaluated employee progress through ongoing assessments, adjusting teaching methods as needed for optimal results.

Education

Technical Certificate - Diesel Tech

Ivy Tech Community College of Indiana
Indianapolis, IN

High School Diploma -

Terre Haute South High School
Terre Haute, IN
2020

Skills

  • Loading and unloading
  • Worksite cleanliness
  • Hand tool proficiency
  • Order picking
  • Heavy equipment operation
  • Warehouse operations
  • Pallet jack operation
  • Power tool proficiency
  • Customer service
  • Attention to detail
  • Multitasking Abilities

Timeline

Package Handler Trainer

Fedex Ground
10.2020 - 11.2021

Outside Yard Team Member

Menards

Technical Certificate - Diesel Tech

Ivy Tech Community College of Indiana

High School Diploma -

Terre Haute South High School

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