Carter DeFrancisco
Burbank,IL
Summary
Resourceful Outside Yard Team Member known for high productivity and efficient task completion. Possess specialized skills in inventory management, equipment operation, and safety protocol adherence. Excel in teamwork, communication, and problem-solving to ensure seamless operations and customer satisfaction. Committed to continuous improvement and adaptability in fast-paced environments.
Overview
4
4
years of professional experience
Work History
Outside Yard Team Member
Menards Inc. - Home Improvement
Bridgeview, IL
03.2024 - 12.2024
- Inspected incoming shipments for damages or defects.
- Conducted regular inventory checks of merchandise stored in the yard area.
- Advised customers on plant, flower or shrubbery care.
- Inventoried construction materials, loaded onto trucks and delivered to construction sites.
- Greeted customers and answered inquiries regarding product availability.
- Stacked and organized merchandise in the yard area according to company standards.
- Operated forklift to move large items around the yard area safely.
- Assisted customers with loading purchased items into their vehicles.
- Ensured all safety regulations were followed while operating heavy machinery.
- Adhered to all applicable health and safety regulations during work hours.
- Organized shelving units within the yard area to maximize efficiency of space usage.
- Completed day-to-day duties accurately and efficiently.
- Assisted with customer requests and answered questions to improve satisfaction.
Shift Supervisor
Pet Supplies Plus
Oak Lawn, IL
04.2021 - 03.2024
- Fostered a team-oriented environment to increase morale and productivity.
- Conducted weekly inventory of supplies, equipment, and food items.
- Resolved customer complaints in a timely manner.
- Completed opening and closing duties to facilitate business operations.
- Conducted training in equipment operations and safety procedures, briefing employees of hazards associated with work.
- Addressed any issues that arose during the shift in a proactive manner.
- Coordinated with other shift leaders and management to ensure smooth transitions between shifts.
- Enforced company policies, answered coworkers' questions and trained new personnel.
- Checked orders for quality and completeness.
- Resolved customer complaints and reported issues to senior management.
- Assisted upper management with daily operations to meet standards of service and quality.
- Maintained cleanliness and organization of the work area to uphold company standards.
- Responded promptly to customer inquiries or complaints in a professional manner.
- Assisted customers with product selection when needed.
- Performed cash handling duties such as counting money, balancing registers, and preparing bank deposits.
Education
High School Diploma -
Reavis High School
Burbank, IL05-2023
Skills
- Order picking
- Pallet jack operation
- Stock control
- Loading and unloading
- Heavy equipment operation
- Hand tool proficiency
- Worksite cleanliness
- Warehouse operations
Timeline
Outside Yard Team Member
Menards Inc. - Home Improvement
03.2024 - 12.2024
Shift Supervisor
Pet Supplies Plus
04.2021 - 03.2024
High School Diploma -
Reavis High School
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