Claytronna Harris

• Schedule appointments
• Accept payments
• Keep exam room and lobby clean
• Assist techs and doctors in the back as needed
• Greet clients and comforting them when in need

Answer multiple phone lines

Schedule appointments

Accept payments and deposits through Care Credit and Scratch pay

Keep the exam rooms and lobby clean

Assure the understanding of clients pet care

Greet clients

• Groom all breeds of dogs
• Maintain a safe clean environment
• Prepare shampoo and conditioner for grooms

• Assist families administering obituaries
• Assist with floral setup arrangements
• Assure families have necessities (ex. tissue, fans, etc.)
• Assist the embalmer during embalming
• Assist the mortician with dressing, makeup, and hair styling

• Bathe and groom all breeds of dogs
• Communicate with pet owners about styles and pet care tips
• Keep the grooming area safe and clean

• Greet clients and patients
• Manage a very high call volume and appointment scheduling using Clinic HQ
• Educate clients on pre/post op care and pet health care
• Check in/check out patients
• Accept payments
• Keep the clinic clean and safe
• Assist Veterinarians and Vet Techs with daily surgery tasks
• File vet records
• Check and respond to emails and Facebook notifications
• Accounting duties
• Customer care services finding available financial assistance for low income clients

• Greet clients and patients
• Assist veterinarian during exams
• Collect blood and urine samples for needed tests
• Receptionist duties
• Fill and administer rx meds
• Keep the hospital safe and clean
• Assure clients understands meds including HW/flea preventatives
• Read fecal floats/occults
• Prepare skin and ear cytologies
• Run blood samples using IDEXX Lasercyte and Catalyst
• Care for hospitalized pets
• Place and remove iv catheters
• Key info into the computer using Cornerstone
• Assist with restraining and positioning patients for rays
• Perform Laser therapy using Companion Laser

• Performed clerical duties in the absence of the front desk clerk
• Displayed extraordinary customer service skills
• Groomed all breeds of dogs