Cleavon Morris

Certified IT professional with 10 years of hands-on experience resolving wide range of hardware and software issues including security policy updates, technical troubleshooting, and virus removal. Continually updates current knowledge of technology developments to plan for upgrades and make business decisions. Proven record developing solutions that improve efficiency of IT and business operations. Praised for technical expertise and ability to work effectively in a team environment ensuring all projects run smoothly and efficiently to meet or exceed specifications. Skilled with the ability to administer Active Directory and Security tools for Windows NT 2000 & 2003 Server Enterprise environment. Organized take-charge professional, exceptional follow-through abilities, sees projects to the successful conclusion ensuring customer satisfaction. Personal strengths include multi-tasking, excellent work ethic, broad-based knowledge, and adaptability. Technology-inclined professional possesses strong troubleshooting capabilities and customer-oriented attitude. Experienced in providing network and software support to users and developing and implementing technical solutions. Adept at analyzing system performance and security to drive optimal user experience. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Well-qualified support professional with positive and friendly demeanor. Strong attention to detail, effective communication skills and solid history of tackling diverse and challenging requirements. Well-versed with have a strong understanding of network architecture and am able to design and implement secure and nd reliability.

• Certified, Comp TIA Network+
• MOUS, Microsoft Office Suite 2000

201-320-7996