Summary
Overview
Work History
Education
Skills
Certification
Timeline
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CLEMENCE OSEI-SAMPAH

Columbus,OH

Summary

Dynamic and results-oriented Certified Scrum Master (CSM) with 6 years expertise in implementing Agile methodologies and scaling Agile practices using SAFe. Skilled in facilitating cross-functional teams, driving continuous improvement, and ensuring the successful delivery of complex projects. Strong communicator with a talent for fostering collaboration, resolving conflicts, and inspiring high performance. Seeking to leverage expertise in Scrum methodologies, coaching, and continuous improvement to lead projects and deliver exceptional value to clients.

Overview

5
5
years of professional experience
3
3
Certification

Work History

Agility Lead

JPMorgan Chase Bank & Co.
06.2022 - 03.2024


  • Amalgamated with multiple teams, provided guidance in adopting scrum practices and agile principles.
  • Facilitated team to solve problems rather than provide solutions and remove bottlenecks.
  • Identified, tracked and resolved team level impediments with the development by empowering them to own their development process.
  • Building a trusting and safe team environment to foster collaboration and continuous learning.
  • Coached and mentored cross-functional teams to becoming mature and self-organized by encouraging them to facilitate daily stand-ups, sprint planning, sprint reviews, and retrospectives to drive continuous improvement and deliver high-quality products on time.
  • Effectuated cross-functional communication, enabling teams to collaborate effectively on project tasks.
  • Collaborated with product owners, team members, technologists, and other scrum masters to define solutions and drive progress.
  • Implemented Agile best practices, including user story mapping, backlog grooming, and burn-down charts, resulting in a 20% reduction in time-to-market for new features.
  • Led multiple successful releases of complex software products, coordinating with product owners, stakeholders, and development teams to ensure alignment with business objectives and customer needs.
  • Fostered a culture of collaboration, transparency, and accountability within the team, resulting in improved morale, employee satisfaction, and retention rates.

Scrum Master

Victoria's Secret & Co
10.2018 - 06.2022
  • Team up with Product Owner/Project Manager to maintain and coordinate communication of project progress to clients throughout each project by visualizing work on Scrum boards.
  • Act as the bridge between the Product Manager and the scrum delivery team and helping both parties to align to a common goal while managing stakeholder expectations.
  • Taught, coached and mentored agile team members on Scrum processes and provided constructive feedback. Trained and transformed teams to implement agile and coach and mentor teams on SAFe core values, SAFe principles and agile manifesto.
  • Helped to build a safe environment and strong relationship within teams so problems can be raised and dealt with professionally.
  • Developed and exhibit lean agile project management plan (Scaled Agile), facilitate scrum event, build requirements log (product backlog) with cost estimates and priority.
  • Conducted Grooming meetings, Scrum Daily standup, Product backlog, Iteration Planning, Iteration Review & Iteration Retrospective meetings.
  • Determined the team capacity (velocity) from historical data. Created Work Break down structure (user stories) and corresponding activities (tasks).
  • Protected team from over-commitment, manage backlog, prioritize resolution of defects/bugs as evidenced by the on-time delivery of major initiative.

Education

Bachelor of Science in Mathematics & Statistics -

University of Cape Coast
Central Region, Ghana

Skills

  • Agile methodologies (Scrum, Kanban)
  • Continuous integration and delivery (CI/CD)
  • Agile Metrics Tracking
  • Estimation Techniques
  • Adaptive Leadership
  • Agile Transformation
  • Team facilitation and conflict resolution
  • Stakeholder management and communication
  • Agile tools (Jira, Confluence, Jira Align, etc)
  • Project management
  • Stakeholder management
  • Risk management

Certification

  • Certified ScrumMaster (CSM) - Scrum Alliance
  • SAFe Agilist (SA) - Scaled Agile, Inc.
  • Leading SAFe (SAFe Agilist) - Scaled Agile, Inc.

Timeline

Agility Lead

JPMorgan Chase Bank & Co.
06.2022 - 03.2024

Scrum Master

Victoria's Secret & Co
10.2018 - 06.2022

Bachelor of Science in Mathematics & Statistics -

University of Cape Coast

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CLEMENCE OSEI-SAMPAH