Gloria Kabike
Princeton,TX
Summary
Certified Scrum Master and Agile Coach with 10+ years of experience leading and coaching cross-functional teams in Agile methodologies. Proven track record in driving continuous improvement, removing impediments, and delivering customer-focused products on time. Skilled in fostering open communication and collaboration to enhance problem-solving, team cohesion, and overall productivity.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Agility Lead
J.P. Morgan Chase N.A.
Plano, TX
08.2022 - Current
- Coach and support three Scrum teams in adopting and adhering to Agile values and practices, ensuring continuous improvement.
- Facilitate Scrum ceremonies and foster communication and collaboration, enhancing trust, transparency, and faster problem-solving.
- Remove impediments and shield the teams from external distractions, maintaining focus on sprint priorities and maximizing productivity.
- Partner with Product Owners to ensure backlog priorities are aligned with business value.
- Proactively mitigate risks and identify process improvements to boost team velocity and ensure timely product delivery.
- Track and communicate team performance, ensuring transparency and visibility to stakeholders.
- Key Accomplishments:
- Improved teams' Agile maturity, driving a 30% velocity improvement over 12 months.
- Resolved impediments, contributing to a Sprint Goal completion boost from 70% to 95%.
- Monitored and reported team metrics, providing visibility to stakeholders and improving customer satisfaction by 20%.
- Leveraged Agile project management skills, improving product delivery efficiency by 25%.
Scrum Master
Humana
Louisville, KY
12.2020 - 07.2022
- Coached teams in adopting Agile values and practices, improving performance by 30%+.
- Led Agile training initiatives, elevating Agile maturity across the development teams.
- Enhanced Backlog management and removed impediments, increasing velocity by 25%.
Scrum Master
First American Financial Corp
Dallas, TX
11.2018 - 10.2020
- Led teams in Agile values and practices, boosting efficiency and product delivery timelines.
- Guided teams in collaboration, accountability, and transparency; facilitated all Scrum events.
- Partnered with Product Owners on backlog management to ensure priorities aligned with the product vision.
Lead Business Analyst / Product Owner
CGI Group, Inc.
Dallas, TX
02.2013 - 10.2018
- Led business requirements elicitation for major software development projects, ensuring comprehensive documentation and stakeholder alignment.
- Collaborated with development teams to create and refine user stories, increasing customer satisfaction by 15–20%.
Education
Master of Business Administration -
Western Governors University
Salt Lake City, UTB.S. - Business Management
Western Governors University
Salt Lake City, UTSkills
- Agile Frameworks: Scrum, Kanban, LeSS, SAFe, XP
- Techniques: Agile Coaching, Scrum Facilitation, Backlog Management, Agile Metrics Tracking, Product Lifecycle Management (PLM), Risk Management, Agile Project Management, Stakeholder Management, Problem-solving
- Tools: Jira, Confluence, SharePoint, Microsoft Office
Certification
- Professional Scrum Master I (PSM I) | Scrum.org
- Agile Certified Practitioner Coach (ACPC) | Certiprof
Timeline
Agility Lead
J.P. Morgan Chase N.A.
08.2022 - Current
Scrum Master
Humana
12.2020 - 07.2022
Scrum Master
First American Financial Corp
11.2018 - 10.2020
Lead Business Analyst / Product Owner
CGI Group, Inc.
02.2013 - 10.2018
B.S. - Business Management
Western Governors University
Master of Business Administration -
Western Governors University