Clement von Holstein
Mount Kisco,NY
Summary
Dedicated professional with expertise in oral and written communication, active listening, and analytical problem-solving. Utilizes service-oriented behaviors to enhance customer experiences, understanding their desires and providing customized solutions to build loyalty. Experienced in managing extensive client books for personal business and as an associate for retailers and restaurants.
Overview
17
17
years of professional experience
Work History
Illustrator/Graphic Designer
Fox Nation
01.2020 - Current
- Responsible for preparing rough drafts, developing illustrations, conceptualizing visuals based on script requirements, and interfacing and collaborating with a full production team to bring a final tv ready visual product
- Utilized hand drawn and digital illustration methods to create new and original work based on requirements
- Created long lasting client relationships and coordinated between clients and printers.
Freelance Graphic Designer
Self-Employed
10.2010 - Current
- Engaged in meetings and dialogue with new and repeat clients, assessing their graphic needs and
- Created visual and marketing campaigns, monthly flyers for print and digital production, sourced talent, designed branding and merchandise to maximize campaign reach
- Maintained a client book of over 120 personal clients
- Generated comprehensive style guides for clients, ensuring brand consistency.
Sales associate
Patagonia
04.2010 - 11.2012
- Worked with customers in store, assisted with merchandising and store upkeep
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Solved customer challenges by offering relevant products and services.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
Sales Associate
Me & Ro Jewelry
10.2007 - 04.2012
- Developed client relationships, represented the brand, assisted in merchandising and store upkeep
- Created customized emails for clients containing new collections and updates based on their past purchasing history.
- Built relationships with customers to encourage repeat business.
- Helped customers locate products and checked store system for merchandise at other sites.
- Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
Education
2d Animation Certificate -
CG Spectrum College of Digital Art and Animation
01.2022
Photography, Graphic Design
Los Angeles City College
01.2011
Industrial Design
Carleton University
01.2009
Illustration
Westchester Community College Center for the Arts Summer Program
01.2006
Skills
- General customer service
- Understanding policies and procedures
- Problem-solving abilities
- Active listening
- Critical and creative thinking
- Computer proficiency
- Conflict resolution
Timeline
Illustrator/Graphic Designer
Fox Nation
01.2020 - Current
Freelance Graphic Designer
Self-Employed
10.2010 - Current
Sales associate
Patagonia
04.2010 - 11.2012
Sales Associate
Me & Ro Jewelry
10.2007 - 04.2012
2d Animation Certificate -
CG Spectrum College of Digital Art and Animation
Photography, Graphic Design
Los Angeles City College
Industrial Design
Carleton University
Illustration
Westchester Community College Center for the Arts Summer Program
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