CLEMENTINE DUKE, RN, MHM
Riverview,FL
Summary
Detail-oriented healthcare professional, leader,
administrator, and educator. Possessing credentials and
more than 22 years of nursing experience, with specialties
in medical-surgical, pediatrics, oncology, phlebotomy, and
patient flight transport care. Seeking to join a top quality
industry that will embrace and benefit from transferable
skills in safety and risk management, project management,
data analysis and evaluation, and administrative leadership.
Eager to use clear communication skills, collaborative team
building best practices, and strategic planning proficiency
to support any organization.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Health Care Integrator/Medical Management Director
Keesler Air Force Base
Biloxi, MS
07.2020 - 06.2021
- Educated patients regarding all facets of clinical study participation to ensure that patients were fully informed and make sound decisions
- Analyzed clinical data using software applications to produce provider, team, and medical treatment facility operational reports for 46,000 beneficiaries, for easy data access and reporting.
- Managed updates and input for patient information database to maintain current data.
- Collected data and followed research protocols; collaborated with public health officers on surveillance measures and decision support for future program initiatives.
- Collaborated with 60 base and group directors in reviewing health status of incoming personnel in order to maintain current capabilities of medical facility.
Medical Surgical Flight Commander
Keesler Air Force Base
Biloxi, MS
07.2019 - 07.2020
- Reviewed department performance and adjusted coverage to compensate for changing conditions for 24-bed Medical-Surgical Inpatient Unit.
- Established and continuously optimized unit schedules and individual work assignments of 60 personnel; provided patient support to 19 medical sub-specialties.
- Collected, organized and reviewed workload and financial data to report to higher headquarters, unit status.
- Oversight of $2.3M operations budget and ensured accurate performance of $78K of employment contracts to ensure proper management and fulfillment of civilian positions.
- Educator and clinical resource for Nurse Transition Program; supports medical group's training platform for EMTs and two GME (graduate medical education) resident programs. Lead professional development and clinical skills training, based on evidence base practice.
- Developed strategy to target nursing and patient satisfaction issues, response and patient care quality. Suggested actionable improvements to promote hospital-wide quality and safety initiatives .
Air Force Nurse Transition Program Director
MacDill Air Force Base
Tampa, FL
02.2016 - 07.2019
- Established performance goals, planned, coordinated, and managed administrative and clinical aspects of transition program, graduating students from novice nurses to experienced Air Force Nurse Corps officers and nurses.
- Served as role model, mentor and advisor for new nurses to provide both academic and military guidance through transition program.
- Prepared and revised curriculum, teaching plans and evaluation tools for 67 nurse training program students, to ensure that material remained current and aligned with Air Force teaching guidelines.
- Collaborated with Tampa General Hospital Professional Nursing Program with planning, implementing, conducting and documenting preceptor training.
- Trained and managed six teams of Instructors, on various inpatient units, and discussed opportunities to provide resolution and apply best practices.
Aerospace & Operational Medicine Flight Commander
Vandenberg Air Force Base
Lompoc, CA
08.2013 - 02.2016
- Oversaw day-to-day business and clinical activities by establishing goals, objectives, standards of performance and policies and procedures when managing $14.2M annual budget and supervising 15 employees.
- Conducted routine facility inspections, identifying areas needing improvement and eliminating hazards posed to staff and clinic patients for continued compliance with Joint Commission.
- Leveraged patient feedback and performed continuous process improvements to streamline day-to-day business operations and patient satisfaction.
- Followed all personal and health data procedures to effectively comply with HIPAA laws and prevent information breaches.
- Triaged injured and ill persons to determine nature and extent of care needed.
Base - Flight Nurse Instructor/Evaluator & Patient Safety Manager
Ramstein Air
Ramstein, Germany
08.2010 - 08.2013
- Advised squadron commander on safety issues and best practices to remain in compliance with The Joint Commission.
- Trained staff on proper preparation of patients for air evacuations, including how to identify, monitor and use altitude safe medical equipment, feeding pumps and restraints, to ensure safe patient transport.
- Coordinated stabilization of patients with urgent care needs for transport to medical facilities with and for higher echelon of care.
- Planned, organized and positioned equipment and supplies for use in emergency conditions before, during, and after transport, while providing basic and complex patient care (including wound treatment) to injured US soldiers transitioning from combat zones to Continental United States.
- Directed enplaning, securing and deplaning of patients; liaised between medical and operational aircrews and support personnel to facilitate multidisciplinary care, on 100+ flight, for safe and efficient transport.
- Performed wide range of specialized functions and complex assessments, diagnoses, therapies and emergency treatment of patients transported by fixed-wing aircraft.
- Quickly responded to situations impacting safety and security to units, and established crisis prevention interventions to control and de-escalate situations.
Education
Master of Science - Healthcare Management
Trident University, View Agricultural & Mechanical University
Cypress, CA08.2011
Bachelor of Science - Nursing
Prairie View A & M University
Prairie View, TX05.1999
Skills
- Microsoft Excel
- Management Team-Building
- Problem Anticipation and Resolution
- Judgment and Decision-Making
- Complex Problem-Solving
- Interpersonal Communication
- Organization and Time Management
- Analytical and Critical Thinking
- Compliance with Regulatory Guidelines
- Quality Control Standards
- Employee Work Scheduling
- Employee Recruitment and Hiring
- Staffing Requirements
- Multidisciplinary Planning
Affiliations
Member, Delta Sigma Theta Sorority, Inc.
Black Women in Clinical Research
Certification
- Chronic Care Professional (CPP) Certification
- PLS - Basic Life Support
- ACLS - Advance Life Support
- PALS - Pediatric Advance Life Support
- HIPAA Certification
Timeline
Health Care Integrator/Medical Management Director
Keesler Air Force Base
07.2020 - 06.2021
Medical Surgical Flight Commander
Keesler Air Force Base
07.2019 - 07.2020
Air Force Nurse Transition Program Director
MacDill Air Force Base
02.2016 - 07.2019
Aerospace & Operational Medicine Flight Commander
Vandenberg Air Force Base
08.2013 - 02.2016
Base - Flight Nurse Instructor/Evaluator & Patient Safety Manager
Ramstein Air
08.2010 - 08.2013
Master of Science - Healthcare Management
Trident University, View Agricultural & Mechanical University
Bachelor of Science - Nursing
Prairie View A & M University