Medical Administrative
Cherrail Alexander
Home Health Care Aid
Dallas,TX
Summary
Detail-oriented professional with expertise in regulatory compliance and patient communication. Proven ability to streamline workflows and enhance patient engagement through effective scheduling and administrative support.
18
years of professional experience
Work History
Administrative Assistant/Director of Home Health Care Services
13 Years 2 Months- Managed patient records using electronic health record (EHR) systems to ensure accuracy.
- Coordinated schedules and appointments for healthcare professionals and patients.
- Implemented office procedures that improved workflow efficiency across administrative tasks.
- Assisted in the preparation of reports and documentation for regulatory compliance.
- Developed communication strategies to enhance patient engagement and satisfaction levels.
- Optimized calendar management for executives by scheduling appointments strategically while considering priorities and minimizing conflicts.
- Managed expense reports for executive staff members, ensuring accurate documentation of spending for budgeting purposes.
Administrative Assistant/Home Health Aide
5 Years 3 Months- Managed confidential patient records using Electronic Health Records (EHR) systems, ensuring compliance with privacy regulations.
- Coordinated scheduling for patient appointments, optimizing staff availability and resource allocation.
- Facilitated communication between healthcare providers and patients, enhancing service delivery and patient satisfaction.
- Developed office procedures to streamline administrative workflows, improving operational efficiency across departments.
Education
High School Diploma
Certificate of Technical Studies - Computer And Information Systems
- Awarded [Award Name]
Certificate of Technical Studies - Medical Billing& Coding
Skills
Regulatory compliance
Data entry
Microsoft Excel
Administrative support
Appointment scheduling
Patient communication
Data collection
Office administration
Computer literacy
Staff training
Prioritization
Customer service
Timeline
Administrative Assistant/Director of Home Health Care Services
Home Health Care Aid
06.2013 - Current
Administrative Assistant/Home Health Aide
Home Health Care Services
03.2008 - 06.2013
El-Centro College
Certificate of Technical Studies from Computer And Information Systems
Wilmer-Hutchins HIGH School
High School Diploma
Cedar Valley Colloge
Certificate of Technical Studies from Medical Billing& Coding