MERON KASSA
Silver Spring
Overview
9
9
years of professional experience
Work History
Director of Social Services / Administrative Assistant
Fox Chase Healthcare
Silver Spring
01.2024 - Current
- Oversaw resident admissions and led social services operations, enhancing resident integration into skilled nursing facility
- Served as primary liaison with hospitals, families, case managers, and interdisciplinary care teams.
- Advocated for residents’ psychosocial well-being, coordinating supportive services to improve overall resident satisfaction
- Lead care planning meetings and support effective resident transitions and discharges
- Conduct facility tours and educate families on care options and available services
- Verify insurance eligibility, authorizations, and required clinical documentation
- Maintained compliance with healthcare regulations and facility policies while upholding high standards for documentation and care delivery.
Director of Social Services
Manor Care
Wheaton
01.2021 - 01.2024
- Directed daily operations of the social services department in a skilled nursing facility
- Collaborated with interdisciplinary teams to create tailored resident care plans
- Coordinated discharge planning to facilitate seamless transitions of care
- Delivered counseling and emotional support to enhance resident and family well-being
- Maintained compliance with state, federal, and facility regulations and policies
Admissions Director (Concurrent Role)
Arcola Health & Rehabilitation Center
Silver Spring
01.2017 - 01.2021
- Managed full admissions process, ensuring timely referrals, thorough intake assessments, and effective bed management
- Coordinated with hospitals and case managers to facilitate seamless admissions and enhance patient flow
- Maintained census levels, contributing to achievement of facility occupancy goals
- Communicated clearly and compassionately with families regarding placement and services
- Verified insurance coverage, eligibility, and prior authorizations
Social Worker
Bethesda Health & Rehabilitation Center
Rockville
01.2017 - 01.2021
- Conducted psychosocial assessments and created individualized care plans to address residents' specific needs
- Provided counseling and emotional support to residents and families
- Coordinated discharge planning and linked residents with community resources to facilitate smooth transitions
- Collaborated with interdisciplinary teams to enhance resident outcomes through integrated care strategies
Education
Bachelor of Social Work (BSW) - Bachelor’s Degree in Social Work And Behavioral Sc
Argosy University-Washington DC - Arlington, VA
Wasinton Dc 05-2017
Skills
- Care coordination
- Healthcare Management
- Crisis Intervention
- Psychosocial assessments
- Psychosocial support
- Regulatory compliance
- Documentation compliance
- Care planning
- Insurance Coordination
- Stakeholder Engagement
- Team leadership
- Family & Resident Advocacy
- Census management
- Advocacy skills
Languages
amharic
Full Professional
Timeline
Director of Social Services / Administrative Assistant
Fox Chase Healthcare
01.2024 - Current
Director of Social Services
Manor Care
01.2021 - 01.2024
Admissions Director (Concurrent Role)
Arcola Health & Rehabilitation Center
01.2017 - 01.2021
Social Worker
Bethesda Health & Rehabilitation Center
01.2017 - 01.2021
Bachelor of Social Work (BSW) - Bachelor’s Degree in Social Work And Behavioral Sc
Argosy University-Washington DC - Arlington, VA