Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Excel at communication, empathy, and problem-solving to drive positive outcomes.
Overview
15
15
years of professional experience
Work History
Social Services Director and Admissions
Blossom Nursing Home
Salem
10.2021 - Current
Developed and implemented comprehensive admission protocols, enhancing patient intake efficiency and ensuring compliance with healthcare regulations.
Led a multidisciplinary team to optimize care coordination, improving resident satisfaction and enhancing overall quality of care.
Managed the admissions process, ensuring timely documentation and accurate data entry to facilitate seamless transitions for new residents.
Work closely with our community liaison for referrals and admissions.
Collaborated with external healthcare providers such as hospice, home care and hospitals to streamline referral processes, fostering stronger community relationships and ensuring continuity of care.
Social Worker
Salem Regional Medical Center
Salem
01.2011 - 10.2021
Interview patients individually and with families to determine what services would best address their discharge planning needs.
Consult with other professionals such as doctors, nurses, therapists and insurance to coordinate patients needs.
Educate patients and their families regarding other community resources and available services.
Manage caseloads and act as an advocate for patients needs and concerns.
Maintain thorough case history records and able to document needed information as well.
Collaborated with external agencies to facilitate access to resources, enhancing patients' support networks and continuity of care.