Cleo Jackson
Sun City Center,FL
Summary
Adept at enhancing customer experiences and ensuring food safety, my tenure at Walmart honed my expertise in meat slicing and fostered a strong ability to engage customers. Demonstrated excellence in sanitation practices and team collaboration, significantly contributing to workplace efficiency and customer satisfaction.
Experienced with food preparation, customer service, and maintaining cleanliness. Utilizes effective communication to ensure customer satisfaction and team coordination. Knowledge of safe food handling practices and inventory management.
Professional with strong experience in food service, prepared for role in fast-paced deli environment. Skilled in food preparation, customer service, and maintaining clean and organized workspaces. Strong focus on team collaboration and achieving results. Reliable and adaptable, with excellent communication and multitasking abilities. Known for ensuring high standards and delivering consistent quality.
Overview
36
36
years of professional experience
Work History
Deli Associate
Walmart
03.2014 - Current
- Carefully prepared orders by slicing, weighing, and packaging cheeses and meats and accurately calculated prices.
- Effectively managed time-sensitive tasks such as food preparation for large catering orders while balancing day-to-day responsibilities of serving customers.
- Collaborated with team members to efficiently complete daily tasks and consistently meet customer needs.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
Food and Beverage Associate
Wawa
06.2015 - 02.2024
- Collaborated with team members to efficiently complete daily tasks and consistently meet customer needs.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Carefully prepared orders by slicing, weighing, and packaging cheeses and meats and accurately calculated prices.
- Made food according to standard recipes with requested changes for customer satisfaction.
- Prepared high-quality sandwiches, salads, and other deli products for customers, resulting in repeat business.
- Demonstrated strong multitasking abilities while managing multiple orders simultaneously without sacrificing quality or accuracy.
- Strictly followed sanitation and food safety guidelines as required by regulatory agencies and company.
- Prevented food spoilage by monitoring dates, rotating stock, and following proper storage procedures.
- Opened new inventory and rotated stock by dates to maintain freshness.
- Provided support during busy periods by quickly stepping into different roles within the deli department as needed.
- Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
Customer Service Associate
Winn Dixie Supermarket
10.2011 - 03.2014
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Handled customer complaints professionally, resulting in satisfactory outcomes and positive feedback.
- Maintained a high level of product knowledge, providing accurate information to customers.
- Answered customer telephone calls promptly to avoid on-hold wait times.
Restaurant Supervisor
Chuck Wagon
01.1989 - 01.1994
- Handled guest complaints professionally, resolving issues to enhance overall satisfaction levels.
- Improved customer satisfaction by ensuring consistent quality of food and service.
- Coordinated team members with focus on productivity, efficiency and enhancing customer experience.
- Supervised staff to confirm that all food and beverage orders were promptly and accurately prepared.
Education
Certificate of Technical Studies - CNA
Suncoast Tech
Bradenton, FL05-2016
Graduate Certificate -
Miss White Catering
Jamaica07-1991
High School Diploma -
Port Antonio High School
Jamaica06-1989
Skills
- Food safety
- Cleaning and sanitizing
- Safe food handling practices
- Customer engagement
- Stock rotation
- Workplace safety
- Cleanliness and sanitation
- Proper food handling
- Knife handling skills
- Inventory rotation
- Cash handling proficiency
- Order taking accuracy
- Allergen awareness
- Product sampling
Timeline
Food and Beverage Associate
Wawa
06.2015 - 02.2024
Deli Associate
Walmart
03.2014 - Current
Customer Service Associate
Winn Dixie Supermarket
10.2011 - 03.2014
Restaurant Supervisor
Chuck Wagon
01.1989 - 01.1994
Certificate of Technical Studies - CNA
Suncoast Tech
Graduate Certificate -
Miss White Catering
High School Diploma -
Port Antonio High School
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