Summary
Overview
Work History
Education
Skills
Timeline
Generic

Cleo Nash

Jarrell,TX

Summary

Achieved significant improvements in facility cleanliness and security at DISH, resulting in reduced germ transmission and enhanced safety measures. Expertise in cleaning protocols and conflict resolution fosters a safe and respectful workplace environment. Previous role with Bob's security team underscores a commitment to safety and customer service excellence. Proven track record as a Warehouse Forklift Operator, specializing in inventory management, safety compliance, and equipment maintenance, leading to optimized warehouse operations.

Overview

28
28
years of professional experience

Work History

Caregiver

IHHS
San Francisco, CA
04.2023 - 05.2025
  • Prepared nutritious meals and monitored food consumption levels to ensure proper nutrition.
  • Administered prescribed medications promptly according to care plans.
  • Maintained confidentiality of personal information while respecting individual client rights.
  • Assisted elderly clients with daily living activities, including bathing, dressing, and grooming.
  • Ensured compliance with laws, regulations, and standards for home health care services.
  • Performed light housekeeping tasks, such as laundry and changing linens related to client care.
  • Provided emotional support to clients experiencing depression or anxiety due to illness or disability.

Call Center Representative

Asian Neighborhood Design
San Francisco, CA
07.2021 - 10.2023
  • Answered incoming customer calls, providing assistance with product inquiries and billing questions.
  • Utilized knowledge base to efficiently address customer inquiries.
  • Resolved customer complaints promptly to maintain satisfaction levels.
  • Adhered to all established protocols for customer service operations.plicable laws and regulations pertaining to customer privacy rights.
  • Consulted with customers to resolve service and billing issues.
  • Maintained strong call control and quickly worked through scripts to address problems.
  • Answered incoming calls and provided highest level of professionalism and knowledgeable service to every customer.
  • Navigated through computer systems to review information and respond appropriately to callers.

Janitor

DISH
04.2014 - 06.2020
  • Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
  • Improved facility cleanliness by performing daily maintenance tasks, such as sweeping, mopping, and vacuuming.
  • Reduced the spread of germs by sanitizing high-touch surfaces such as doorknobs and handrails.
  • Kept building spaces premises clean inside and outside.
  • Maintained a positive and professional demeanor while interacting with building occupants, promoting a respectful work environment.
  • Supported waste management efforts by collecting trash, recycling materials, and disposing of them properly.
  • Maintain janitorial supply inventory.
  • Ensure that all spills are cleaned up immediately to prevent any accidents from occurring.
  • Empty wastebaskets and trash containers.
  • Replace light bulbs when needed.
  • Attend training sessions regularly to keep updated on new safety protocols.

Loss Prevention Officer

Sears Hometown & Outlet Stores Inc.
Mountain View, California
02.2016 - 12.2018
  • Responded promptly to alarms and emergency situations, ensuring safety for all.
  • Monitored store entrances, exits, and checkout areas to detect suspicious activities.
  • Inspected merchandise for signs of tampering or damage to maintain integrity.
  • Assisted store managers in creating coverage schedules for vulnerable areas.
  • Analyzed video surveillance footage to identify potential criminal activity.
  • Developed relationships with local law enforcement for effective information sharing.
  • Conducted regular CCTV surveillance and floor patrols to deter theft.
  • Interacted professionally with customers during suspected theft confrontations.

Warehouse Assistant

Foodland Grocery Store
San Francisco, CA
06.1997 - 02.2005
  • Operated forklift and pallet jacks for safe and efficient material handling in warehouse.
  • Managed weekly cycle counts to maintain accurate inventory levels.
  • Collaborated with departments to coordinate effective product delivery schedules.
  • Organized warehouse racks to enhance storage efficiency and accessibility.
  • Processed incoming orders while verifying accuracy of recorded information.
  • Ensured compliance with hazardous materials storage policies.
  • Inspected products, promptly reporting discrepancies or damage.
  • Maintained cleanliness of work area according to safety guidelines.
  • Utilized barcode scanner to accurately track all goods entering or leaving the warehouse.

Education

GED -

Five Keys
San Francisco, CA
06-1997

Skills

  • Cleaning expertise
  • Restroom care
  • Customer service-focused
  • Mopping techniques
  • Work orders
  • Bathroom sanitation and spot cleaning
  • Safety compliance
  • Communication skills
  • Grounds maintenance
  • Theft prevention
  • Evidence collection
  • Patrol procedures
  • Critical thinking
  • Conflict resolution
  • Teamwork and collaboration
  • Customer service
  • Problem solving
  • Attention to detail
  • Reliability
  • Excellent communication
  • Multitasking
  • Active listening
  • Adaptability and flexibility
  • Time management
  • Forklift operation
  • Warehouse organization

Timeline

Caregiver

IHHS
04.2023 - 05.2025

Call Center Representative

Asian Neighborhood Design
07.2021 - 10.2023

Loss Prevention Officer

Sears Hometown & Outlet Stores Inc.
02.2016 - 12.2018

Janitor

DISH
04.2014 - 06.2020

Warehouse Assistant

Foodland Grocery Store
06.1997 - 02.2005

GED -

Five Keys

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