Cleo Smith
Chico,CA
Overview
8
8
years of professional experience
Work History
Barista
Marble Grounds
Fort Jones, California
04.2022 - Current
- Prepared and served coffee, espresso drinks, blended coffees and teas.
- Memorized official and off-menu coffee and tea preparations.
- Greeted and communicated with customers to take beverage orders and offer recommendations based on taste preferences.
- Memorized recipes for specialty coffee beverages and seasonal offerings.
- Operated cash registers to process customer payments.
- Assisted in the preparation of baked goods including muffins, cookies, scones, cakes.
Administrative Assistant
Scott River Pump
Etna, CA
06.2016 - 09.2022
- Managed payroll for temporary, hourly and salaried employees.
- Paid vendors and verified accounts and payment totals.
- Coordinated inventory, stocking and ordering.
- Assisted with customer requests and answered questions to improve satisfaction.
- Managed incoming calls while providing information or transferring callers to appropriate personnel.
Food Service Cashier
Dotty's
Etna, CA
06.2020 - 09.2021
- Answered phone calls to assist customers with questions and orders.
- Tracked company inventories, moved excess stock and arranged products to improve sales.
- Used suggestive selling techniques to promote add-on sales.
- Operated cash register or POS system to receive payment by cash, check and credit card.
- Processed cash, credit card, and debit card transactions accurately and efficiently.
Education
Some College (No Degree) - Journalism And PR
California State University - Chico
Chico, CA12.2025
Some College (No Degree) - Biology
University of California, Santa Barbara
Santa Barbara, CASkills
- Opening and closing duties
- Menu Memorization
- Professional Demeanor
- Friendly and outgoing
- Calendar Management
- MS Office
- Product Promotion
- Media kits
- Schedule Management
- Communications strategies
Timeline
Barista
Marble Grounds
04.2022 - Current
Food Service Cashier
Dotty's
06.2020 - 09.2021
Administrative Assistant
Scott River Pump
06.2016 - 09.2022
Some College (No Degree) - Journalism And PR
California State University - Chico
Some College (No Degree) - Biology
University of California, Santa Barbara