Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise.
Overview
8
8
years of professional experience
Work History
L2 Operator
Transdev
Operation and evaluation of self-driving vehicles safely and professionally. Maintaining high safety standards inside and outside the vehicle, while responding to high-pressure scenarios, and adapting to variable routes and environmental conditions is paramount.
Autonomous Specialists operate in MDC and ADC modes, implementing real-time decisions to maneuver the AV safely.
Monitor onboard software systems. Follow diagnostic guidelines to troubleshoot support modules, including mobile devices, laptops, and monitoring hardware. Managed key security processes, including keys, disk, and associated media.
Duties encompass a wide range of responsibilities
Safety and Ops
Tech oversight
Software testing
Customer Interface
Collaboration and Training
Training
L3 Specialist Mapper
Transdev Services
Nashville,Tn
07.2025 - Current
Capture road geometry, lanes, signage, curbs and label features
Conducted data collection to convert into structured metrics.
Collaborated with cross-functional teams to implement process improvements with autonomy engineers, fleet ops, and safety
Support route planning and deployment readiness
Run simulation to confirm navigation accuracy
Worked in new geo markets to establish drivable boundaries
Sales Service Representative
Cintas First Aid
05.2023 - 11.2024
Service customers' product line in alliance with the company's quarterly schedule
A business-to-business safety consultant tasked with identifying solutions to keep customers compliant with OSHA's state and federal policies
Partner with customers to service and grow the product line, with a focus on meeting target revenue goals
Built strong relationships with key decision makers within target organizations to increase sales opportunities
Assisted in training new service representatives during the company expansion
Attended scheduled training sessions, department meetings, and company events to build expertise and promote the company's image
Collaborated with departmental leaders to establish organizational goals, strategic plans, and objectives
Driver/Customer Service Representative
Shred-It Document Security
07.2018 - 04.2023
Safe driving implementation for company fleet vehicles per D.O.T. and SWAT, as well as SMITH KEYS training standards.
Lead company driver wellness program efforts with morning agility training
Continuous learning, safe driver initiatives completed, and quarterly evaluations
Responded quickly to meet customer needs and resolve problems.
Customer information confidentiality and document security are at the forefront of all services.
Coordinate with the service dispatcher and clients for the scheduled arrival for the purpose of secure disposal of confidential documents and media.
Duties include assessing customer needs and informing them of all service products available.
Service needs to generate Salesforce leads with the potential to increase market share and revenue.
Morning and evening driver debriefs with the dispatcher are essential to workflow logistics.