Shikarie Palmer
Phoenix,AZ
Summary
Experienced Fabricator knowledgeable about general warehouse operations. Works quickly and stays focused under strict deadlines while being responsible, hard working, and extreme attention to detail. Focused, detail-oriented Security Guard with more than two years protecting corporate assets and maintaining safety. Security Guard who remains on high alert at all times and maintains excellent coverage. Quick thinker with strong critical thinking capabilities.
Overview
18
18
years of professional experience
Work History
L2 Operator
Transdev Services
08.2025 - Current
- Operated machinery safely and efficiently to meet production goals.
- Monitored equipment performance, troubleshooting issues to minimize downtime.
- Collaborated with team members to streamline workflow processes.
- Conducted quality inspections, ensuring adherence to safety standards.
- Implemented process improvements, enhancing overall operational efficiency.
- Maintained a safe working environment by enforcing strict adherence to safety guidelines and protocols.
- Maintained knowledge of industry policies and procedures to set up and operate equipment safely.
- Collaborated with team members to ensure seamless coordination of tasks and efficient completion of projects.
Customer Service Specialist
Firetrace Intl
05.2022 - 07.2025
- Handled escalated calls calmly, finding resolutions that satisfied both the company and the customer''s needs.
- Managed high call volume while maintaining a courteous and professional demeanor.
- Assisted new employees with training, sharing best practices for handling difficult situations and achieving positive outcomes.
- Adapted quickly to changes in company policies or procedures ensuring consistency in delivering accurate information to customers.
- Enhanced customer satisfaction by resolving issues promptly and professionally.
- Established trust with clients through clear communication, patience, and understanding their unique challenges fully before offering solutions tailored to their needs.
- Processing orders and sending order acknowledgements in a timely manner.
Material Handler
Firetrace International
02.2018 - 05.2022
- Locate materials and supplies by verifying materials and supplies listed on production orders
- Maintains accurate inventory levels
- Works with assembly team to filter material and submit proper documentation per specification
- Help maintain standard warehouse cleanliness.
Receptionist
Inkful Thoughts Tattoo
05.2015 - 05.2017
- Maintained a clean reception area, including lounge and associated areas, answered the phone, greeted customers, filled out screening forms, checked I.d, used basic computer fundamentals.
Security Guard
Security Forces Inc
06.2012 - 11.2014
- Monitored and authorized entrance and departure of vehicles, cargo trucks and visitors
- Detected suspicious activities and watched for criminal acts and rule infractions
- Monitored and authorized entrance and departure of employees and visitors
- Circulated among visitors, patrons and employees to preserve order and protect property
- Wrote reports on property damage, theft, presence of unauthorized persons and unusual occurrences
- Monitored and reported suspicious activities to local authorities
- Operated detecting devices to screen individuals and prevent passage of prohibited articles into restricted areas
- Warned offenders about rule infractions and violations and verbally evicted violators from premises
- Monitored central alarm system for fire, intrusion, and duress alarms and responded when needed
- Secured all doors in the office and main building after hours.
Machine Operator/Packer
Fortune Plastics
05.2008 - 12.2011
- Stacked and stored pallets at the end of the shift to keep the warehouse clean and organized
- Received and correctly processed both written and verbal instructions, prints and work orders
- Obtained appropriate tooling and fixtures
- Disassembled, reassembled and corrected changeover
- Built containers and pack parts in accordance with detailed packing specifications
- Verified part numbers and placed parts in appropriate shipping containers
- Executed the entire assembly process by accurately interpreting set-up sheets, work orders, drawings or blueprints
- Observed all safety policies and procedures.
Education
High School Diploma -
Coffee High School
Douglas, GA01.2001
Skills
- SECURITY
- ACCESS
- CONVEYOR
- CPR CERTIFICATION
- OSHA standards
- Security personnel training
- Quality assurance
- Certified in First Aid
- Troubleshooting
- Access systems and patrol
- Deadline-driven
- First Aid and CPR Certification
- Material handling
Timeline
L2 Operator
Transdev Services
08.2025 - Current
Customer Service Specialist
Firetrace Intl
05.2022 - 07.2025
Material Handler
Firetrace International
02.2018 - 05.2022
Receptionist
Inkful Thoughts Tattoo
05.2015 - 05.2017
Security Guard
Security Forces Inc
06.2012 - 11.2014
Machine Operator/Packer
Fortune Plastics
05.2008 - 12.2011
High School Diploma -
Coffee High School