Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Cleorisa Knight

Washington,DC

Summary

Industrious Property Management Professional offering proven expertise in maintaining cost-effective, financially sound property operations. Diligent about keeping occupancy high by collaborating with tenants and owners to resolve conflicts. Successful at multitasking to handle everything from Leasing to Management support. Proven success in improving operations and problem solving. Highly proficient in building lasting relationships with key decision makers, customers and team members to further company goals.

Overview

9
9
years of professional experience

Work History

Property Management

Liberty Group Staffing
Arlington , VA
09.2022 - Current

Providing property management assistance for various management & administrative positions.

Project Coordinator/Belford Towers Energy Conversion

Light Stone
Takoma Park, MD
01.2006 - 03.2006
  • Month Belford Towers Energy Conversion Project)(6 Month Project)
  • Monitored and ensured residents signed new leases after installing building-wide submetering of 800-unit Apartment Community.
  • Helped the Regional Manager maintain a daily spreadsheet to accomplish tasks as diverse as keeping track of receipts and financial forecasting and planning.
  • Updated Communits brochures & floor plans for the community's Leasing Office.

Administrative Assistant

GW – Medical Faculty Associates
Washington
05.2010 - 04.2016
  • Performed project assignments, including scheduling meetings and appointments, sending re-credentialing notifications, keeping track of timelines, important process milestones, and doctor's calendars as needed.
  • Handled the collection of information and data from offices and ensured that critical appointments and deadlines were met
  • Processed patients applications for surgery approval.
  • Communicated with the administrative staff to develop a working knowledge of the clinic space and resources, disseminated reports on ongoing clinical activities to the clinical managers.
  • Executed record filing system to improve document organization and management.

Acting Property Manager

Marbury Plaza
Washington, DC
11.2002 - 01.2006
  • Provided effective managerial oversight for the operations of the 672 Apartment Community and its on-site staff.
  • Handled property maintenance, including scheduling repairs with vendors and overseeing contractors’ work.
  • Led property improvement projects, accounts payable and receivables while sustaining full occupancy.
  • Received multiple promotions due to excellent performance and impactful contributions in previous roles. *Promoted from Leasing Consultant to Leasing Manager * Promoted fromLeasing Manager to Assistant PM within 1 year of joining company! Promoted from Assistant PM to; Acting PM.
  • Turned a 67% occupancy rate to a maximum occupancy of 98% by flexibly managing the property space and proactively Managed Leases.
  • Introduced and incorporated a new service request system that significantly slashed the time needed to promptly resolve residents' maintenance requests.
  • Followed up on delinquent tenants and coordinated collection procedures.
  • Completed final move-out walk-throughs with tenants to identify required repairs.
  • Prepared specifications, solicited bids and approved subcontracts for building services.

Education

NCHM Property Management Training - Property Management

DC Department of Housing And Community Development

Professional Property Management -

Applied Career Training
2005

Certified Dental Assisting -

PGCC
1998

Associate Of Business Administration - Business

PGCC
2010

Skills

  • Customer Service
  • Conflict Resolution
  • Team Leadership
  • Administrative Management
  • Scheduling & Time Management
  • Meeting Planning & Leadership
  • Communications
  • Tenant/Resident Relations
  • Strategic Market Planning
  • Market Research & Analysis
  • Vacancy Marketing
  • Rental Pricing Strategies
  • Property Service Contract Administration
  • Collections
  • Tenant Screening
  • Affordable Housing Programs Knowledge
  • Fair Housing Mandates
  • Social Media Engagement

Accomplishments

  • Top Leasing Awards & Bonuses.

Timeline

Property Management

Liberty Group Staffing
09.2022 - Current

Administrative Assistant

GW – Medical Faculty Associates
05.2010 - 04.2016

Project Coordinator/Belford Towers Energy Conversion

Light Stone
01.2006 - 03.2006

Acting Property Manager

Marbury Plaza
11.2002 - 01.2006

NCHM Property Management Training - Property Management

DC Department of Housing And Community Development

Professional Property Management -

Applied Career Training

Certified Dental Assisting -

PGCC

Associate Of Business Administration - Business

PGCC
Cleorisa Knight