CLERK ARACENA ESTEVEZ
Camden,New Jersey
Summary
Introducing myself to new job opportunities in this country, being able to establish a sustainable economy, I am also interested in continuing to help people with empathetic, to have a satisfaction and optimizing processes. Committed to provide 5-star customer service at all times, making members feel valued and understood, and I am good at adapting and learning, therefore any job will not be a challenge.
Overview
5
5
years of professional experience
Work History
Costumer Advocated
Teleperformance DR
12.2021 - 02.2023
- I was working for a health insurance company called Blue Cross and Blue Shield, as a costumer advocated I learned how to handle angry costumers to make then feel like someone care about theirs problem
- As part of my work I had to take payments for health insurances, help them find doctor and hospital, then I was part of a project that made me try harder since i worked with claims and benefits and finally I belonged to the pharmacy project helping people with their medicines to get then without any problem
- Provided exceptional customer service to high-volume customer base, resolving issues, answering inquiries and providing product information.
Cashier
Cousins Supermarket
04.2023 - 08.2023
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
English Teacher
New millennium institute
08.2018 - 03.2021
- As an English teacher I had the opportunity to teach a group of children between 5 and 7 years old, through the use of specific strategies that facilitate the learning process, some such as: graphic drawing, board and virtual game, songs and technological platforms
- Developed innovative lesson plans to engage students in English language learning.
- Assessed student progress and provided feedback to improve performance and establish academic success.
Photographer
Adventure Aquarium
04.2023 - 04.2023
- Digitally edited photos to enhance appearance.
- Delivered high-quality images under tight deadlines, demonstrating strong time management skills.
- Edited, toned, captioned, and uploaded photographs for publication.
- Built and maintained strong relationships with clients, resulting in high rate of repeat business.
Education
Mechanical Engineering - Engineering
Camden County College
200 College Dr, Blackwood, NJ 0801212.2026
Computer technician - Computer Science
Liceo Tecnico Profesional Cardenal Sancha Fe Y Alegria
Dominican Republic, Santo Domingo08.2021
Skills
- Handled customer complaints with empathy and composure
- Proactively participated in meetings and helped create new practices
- Consistently met my short and long-term targets
- Participant in united Nations Models (ONU), internals and district models
- English speaking participant and French speaking presenter
- For 5 years I have been recognized as academic excellence
- Winner of the National Student Forum Culture of Peace for a responsible cyber citizenship
- Customer service
- Work Ethic and Integrity
- Creativity
- Responsibility
- Patience and Empathy
- Teamwork
- Productivity
- Self-taught
- Problem solving
Personal Information
Date of Birth: 08/18/04
Languages
Spanish
Native or Bilingual
English
Full Professional
Timeline
Cashier
Cousins Supermarket
04.2023 - 08.2023
Photographer
Adventure Aquarium
04.2023 - 04.2023
Costumer Advocated
Teleperformance DR
12.2021 - 02.2023
English Teacher
New millennium institute
08.2018 - 03.2021
Mechanical Engineering - Engineering
Camden County College
Computer technician - Computer Science
Liceo Tecnico Profesional Cardenal Sancha Fe Y Alegria
Similar Profiles
Gipsy ArbajeGipsy Arbaje
Quality Analyst at Teleperformance DRQuality Analyst at Teleperformance DR
Sergio Real GomezSergio Real Gomez
Dermatology Nurse at Dr Craythorne, Dr. Morar, Dr. Markey, Dr. SeatonDermatology Nurse at Dr Craythorne, Dr. Morar, Dr. Markey, Dr. Seaton
Jadranka GadzeJadranka Gadze
Operating Room RN at Dr. Sean Alemi, Dr. David White, Dr. Andrew JaconoOperating Room RN at Dr. Sean Alemi, Dr. David White, Dr. Andrew Jacono