Cleva Williams
Columbia
Summary
Dynamic Certified Medical Assistant with extensive experience, skilled in patient care coordination and clinical documentation. Proven ability to enhance patient experiences through compassionate care and effective communication. Proficient in HIPAA compliance and specimen collection, ensuring optimal outcomes in a fast-paced healthcare environment.
Healthcare professional with strong foundation in supporting medical teams and providing patient care. Proven ability to handle clinical and administrative tasks with precision. Known for fostering teamwork and adapting to evolving healthcare needs. Proficient in patient interaction and medical record management.
Overview
25
25
years of professional experience
1
1
Certification
Work History
Certified Medical Assistant
Community Wellness Group
08.2019 - Current
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Collected and documented patient medical information such as blood pressure and weight.
- Assisted physicians with various procedures, ensuring comfort and accuracy for optimal patient outcomes.
- Obtained client medical history, medication information, symptoms, and allergies.
- Measured patient pulse oximetry.
- Provided compassionate care for patients, addressing their concerns and ensuring a positive experience.
Certified Medical Assistant
Green B. Neal M.D. P.A.
08.2018 - 10.2024
- Called and faxed pharmacies to submit prescriptions and refills.
- Assisted with routine checks and diagnostic testing by collecting and processing specimens.
- Conducted preliminary patient evaluations measuring weight, temperature and blood pressure.
- Coordinated with other healthcare professionals for patient referrals, ensuring a seamless transition and continuation of care.
- Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Obtained and documented patient medical history, vital signs and current complaints at intake.
- Completed EKGs and other tests based on patient presentation in office.
- Prepared lab specimens for diagnostic evaluation.
Receptionist
Jackson Hewitt
01.2016 - 07.2018
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
- Resolved customer problems and complaints.
- Handled cash transactions and maintained sales and payments records accurately.
- Responded to inquiries from callers seeking information.
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Assisted with onboarding new clients and securing paperwork completion.
- Supported company correspondence by drafting and distributing memos and emails.
- Operated multi-line telephone system to answer and direct high volume of calls.
- Organized, maintained and updated information in computer databases.
Education
Medical Assisting -
Augusta Technical College
Augusta, GA05-1998
Skills
- Medical terminology
- Specimens collection and processing
- Patient scheduling
- Patient care
- Clinical documentation
- Medical billing and coding
- Payment collection
- EMR / EHR
- Immunization administration
- Appointment setting
- Simple dressings
- Patient care coordination
- Phlebotomy techniques
Certification
- CMA - Certified Medical Assistant
Timeline
Certified Medical Assistant
Community Wellness Group
08.2019 - Current
Certified Medical Assistant
Green B. Neal M.D. P.A.
08.2018 - 10.2024
Receptionist
Jackson Hewitt
01.2016 - 07.2018
Medical Assisting -
Augusta Technical College
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